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Laptop not recognising new memory

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Comments

  • googler
    googler Posts: 16,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    ...and you DID take precautions to earth yourself and discharge static before handling them, didn't you?
  • faithcecilia
    faithcecilia Posts: 1,095 Forumite
    Yes of course.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Thanks for your help, yes I was handling them properly and inserting them properly. It is now working, though still recognising just 1GB. I have lot track just now of which is in which slot (once it came on with one I added the other) but am giving up for now and accepting that at least it is no worse than it was yesterday!

    Once again my thanks.

    OK, is it now working with the old module or the new?
    If the old, swap that module to the other slot. if it still works, then both slots are OK and you probably have either a faulty new module (very rare to have that with Crucial in my experience) or an incompatibility.
    If it's the new, do the same thing-swap to the other module leaving the 2nd one empty. Keep testing until all combinations have been tried. You just need to logically eliminate a possible fault in each area.
    No free lunch, and no free laptop ;)
  • Donnie
    Donnie Posts: 9,862 Forumite
    Just so that you know, what you should have is here for £17.99.
  • Taffybiker
    Taffybiker Posts: 927 Forumite
    Some machines require the BIOS to be updated before it will recognise a change in RAM. To do this, first fit all the memory, then enter the BIOS setup. Exit again saving settings.
    Try saying "I have under-a-pound in my wallet" and listen to people react!
  • I tried to install new memory on my laptop yesterday and nothing has happened. I ordered it from Crucial after doing one of their scans so according to that it should definately be compatible, and I have tried taking it out and doing it again. I am getting no error or anything - simply no recognition that I have done anything! Anyone have any ideas please? Many thanks.

    probably wrong type of memory or uve not pushed it in fully
  • debitcardmayhem
    debitcardmayhem Posts: 13,443 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Taffybiker wrote: »
    Some machines require the BIOS to be updated before it will recognise a change in RAM. To do this, first fit all the memory, then enter the BIOS setup. Exit again saving settings.

    Also if you have quick boot enabled in BIOS that bypasses the memory checks
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • spud17
    spud17 Posts: 4,451 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    googler wrote: »
    ...and you DID take precautions to earth yourself and discharge static before handling them, didn't you?

    Yes of course.


    And remove the battery?
    Move along, nothing to see.
  • tomsolomon
    tomsolomon Posts: 3,613 Forumite
    spud17 wrote: »
    And remove the battery?

    I was wondering when somebody was going to ask that.....:whistle:
    To travel at the speed of light, one must first become light.....
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