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Noisy Neighbors

What can you do about noisy neighbors? We have a family moved in next door to us who have autistic children. The kids are always banging things against the walls, slamming doors (we can here everything), the latest being at 10.30pm last night when we were trying to sleep. The biggest problem of all is their music. They have surround sound in their living room with a 'woofer' which goes straight through the walls and we can here constantly when they play it.

We have spoken to them and asked kindly if they can keep the music down (we didn't mention about the kids). They said 'We'll try', yet they continued. We asked again and again until they started being verbally aggressive towards us telling us never to knock on their door again etc...

Is there anything we can do? It's a housing association house (ours and theirs) and we have spoken to the housing association, yet they haven't done anything.

Comments

  • pug_in_a_bed
    pug_in_a_bed Posts: 1,975 Forumite
    hello, i'm a housing officer:j

    Start keeping logs, time and date and info on the incidents. Keep doing it. Re-contact the housing assoc and tell them you are doing logs. I would write in with the logs once you've been doing them for about 2 weeks so you have enough info. Also include the aggression from your neighbours. Its a case of keep on at them. I have noisy neighbours so I sympathise!

    Sometimes people don't always realise they are being loud but in this case sounds like they do.

    If you don't keep a record, we don't have anything to work with. The first time I receive a complaint I get logs out which your Hous.A should have done I think.
  • slummymummyof3
    slummymummyof3 Posts: 1,971 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    You can also contact the environmental health department about noise. They will send a letter to the occupants telling them there has been an allegation of noise made against them. If the problems persist, they can set up recording devices in your property and prosecute your next door neighbours if they are found to be making unreasonable levels of noise at unreasonable times - not great for neighbourly relations though! - However, it doesn't sound likely they are that great anyway!
  • Derade
    Derade Posts: 7 Forumite
    Part of the Furniture Combo Breaker
    Thanks for the information. I will definitely start making logs. I do sympathize with the neighbor in the way that they have three children with autism. I work with autistic children so am aware that occasionally it is beyond their control to keep the children from banging doors etc, however their 'woofer' is taking the biscuit. I've asked them just to turn off the woofer and they can play their music without my interruption as it's mainly only the sub-woofer you can hear, however he said he is not willing to turn it off.

    I really don't want to fall out with anyone I live near, but at the same time, I do not want to be kept awake or woken at 6am on weekends. Thanks for the advice once again.
  • LJM
    LJM Posts: 4,535 Forumite
    i think the music side you can complain about but the children not their fault they are noisy sometimes, i echo though keep a log my sister had to do this for a month and in the end it was sorted out
    :xmastree:Is loving life right now,yes I am a soppy fool who believes in the simple things in life :xmastree:
  • shegirl
    shegirl Posts: 10,107 Forumite
    mspig wrote: »
    Autistic children have to have routine and perhaps this family use the music to get their children to sleep etc, does it come on and go off at the same time every night? is it the same music?. I'm not condoning it, but if it is for the childrens sake then they/you maybe able to get soundproofing - i know our housing association do it in special circumstances.
    To me its very strange as coming from a mum whos child is autistic most autistic children who i have met and including my son all have a problem with loud noises and wouldn't be able to stand the loud music.

    My ds is severely autistic and I have to put the music on loud enough to block out the sounds of the neighbours screaming (ignored) kids at times as it stresses him to self harming point.Thankfully I'm in the middle of soundproofing!!

    Might be a reason for the ops neighbours too,might be blocking some noise out for the kids or trying to cover the noise from them if they've had people moan about them (sadly does happen).So it may not be a totally unsocial thing,it could well be for a reason but something they could maybe use a little help with in some way
    If women are birds and freedom is flight are trapped women Dodos?
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