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Sky's Customer service

swlabr1982 · 2010-04-03 22:56:10

Hi, I rang up SKY to inform them I'm no longer wanted the movies package and to remove the sports and movies from my account. On doing so the guy said he could offer me a deal to keep them for nothing for two month and if I didn't want the pack, to ring up on 29th March and cancel it. If I didn't I'd be charged. Fair…

Comments

Laz123 Posts: 1,742 Forumite

6 April 2010 at 8:05AM

whatmichaelsays wrote: »

Woe betide a company should ever try to retain business.

After all, their purpose in life is surely to do us mere mortals a favour?

Do you work for Sky?

There are ethical means to retain business and unethical. If a company doesn't cancel, as is what happened to me, and then you have to take great trouble to do so... would you condone this?

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