Economy 7 meters

driggans

Anybody help me!!!
My old dad stays in a one room , toilet , kitchen home.
Has two electric bills for the same period 126 days totalling 400 pounds
I discovered there is two digital meters.
One showing two sets of figures on a two rate meter.
the other shows one set of figures.
The meters are using 55 UNITS a day.
Seems very high considering the size of the property and taking into cponsideration I only use an average of 16 units a day for my large house.
Iam looking to find out if anybody has heard of two meters in the one property.

Premier_2

Yes it's possible to have 2 meters.

Usually this is because the customer has a version of E10 or similar.

I used to live in a property that had 2 meters that had E7, but that was because it was originally 2 properties knocked into one and the landlord wanted to have the 2 separate supplies incase he wanted to separate the properties again.

If you have 2 meters and are on E7, then it means there are a total of 4 registries. Is that what you mean? E7 obviosuly needs 2 registries as it is a dual rate tariff.

Edit: how can your dad be using 55 Kwh per day in a 3 room dwelling? Is he living with a 2kW heater on 24/7? Are you sure both meters serve his dwelling and only his dwelling?

driggans

Thanks for your quick response, the property only has two storage heaters and one has been off at least six months.
I checked with his disabled neighbour who moved in June 09 as she has two meters as well she told me she got a bill for 800 for about 7 months.
the property was refurbished before my dad moved there in April 09 and his home was the contractors office, I suspect his home is connect to the exteral building lighting

dunloadin

Yep, it's possible to have a two meter system, but 55 KWh per day sounds very dodgy for a property that size. Two meter systems will be billed as a single bill, getting one bill per meter shouldnt happen. Might be an idea to get someone out to have a look at it.

It could well be that the single rate meter was installed as a check meter and has not been removed....a change of suppliers, a bit of confusion, and voila, two meters recording the same usage. I have seen it happen before (only once).

Check the cable on the RH terminal of the single rate meter, if it connects to the LH terminal of the two-rate meter then it's a check meter and they are connected in series.

If it's for the external lighting it should be billed as the landlords supply, not your dads.

Fire_Fox

driggans wrote: »

Thanks for your quick response, the property only has two storage heaters and one has been off at least six months.
I checked with his disabled neighbour who moved in June 09 as she has two meters as well she told me she got a bill for 800 for about 7 months.
the property was refurbished before my dad moved there in April 09 and his home was the contractors office, I suspect his home is connect to the exteral building lighting

Lighting is unlikely to account for a bill of that magnitude, unless there are a lot of high wattage lamps? What is the KW rating of the storage heater he does use? Has the immersion been accidentally been left on 24/7? Have you tried turning off the supply at the circuit breaker and seeing if the meter still moves?

driggans

Thanks Fire fox

I have done all the obvious things, both meters are working, storage heater is 2.75kw heater.
Checked the timer and the immersion heater is coming on at 5am until 7am.

dunloadin

Check the bill, the reads for the meters should correspond with the serial numbers (they should be on there). Also check that the meters are being charged at a high and a low rate.

The tariff type should also be on the bill, from the sounds of it your dad should be on a Comfort Plus/Total Control/Heatwise type tariff. I have seen it when two meters have been classed as single rate and billed as sutch (particulary Total Control).

kjsmith7

You may need to contact the supplier to get them to recognise the grouped meters if they aren't already - best to contact them, with your father present to verify Data Protection, and ask them to explain the bill to you.