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Printer scanner not responding

Everything was working fine until I began a scan on my Kodak ESP5 printer a few days back saying I needed to update the software. I clicked on the "install" & its updated the EasyShare software but now when I try to scan something it immediately comes up with the message "UI File is missing" & then "Kodak Lexicon Executor has stopped working". I have tried to uninstall the programme but it comes up with this UI message & won't allow me to do it. Please help me as its driving me round the bend!! thanks in advance

Comments

  • fwor
    fwor Posts: 6,941 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It probably depends what OS you are using, but have you tried deleting/removing the printer, then unplugging it from the USB port, rebooting the computer and then uninstalling/reinstalling the software?

    It probably won't let you uninstall at the moment because one of the component files is in use.
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