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Wrong amount on online banking

book12
book12 Posts: 2,557 Forumite
edited 1 April 2010 at 6:02PM in Budgeting & bank accounts
I have checked my online banking today, and on the front page of the summary of accounts, one of my savings it displays the incorrect total amount. The amount should be £40 instead of £20.

Do I need to call up to ask to change it? I've checked my past transactions history, and in the past (i.e. last few months) I have credited it to that savings account (£20 in Feb, £0 in March, and £20 in April). The detail view statement view shows the correct amount. For some reason, at the summary page, it shows £20 instead....

Comments

  • geminibabe
    geminibabe Posts: 491 Forumite
    Definately call them up. Ive just been dealing with a virus that my bank told me they had detected on my account (natwest). LUCKILY no money has been taken......
    :heart2::heart2::heart2: I LOVE MY BEAGLE! :heart2::heart2::heart2:
  • view
    view Posts: 2,242 Forumite
    Part of the Furniture Combo Breaker
    If you only credited £20 in April (today is the 1st) would it not take day or so to show up?
  • Olipro
    Olipro Posts: 717 Forumite
    there's no such thing as a virus on your account, the virus is on your computer.
  • book12
    book12 Posts: 2,557 Forumite
    Checked my online banking summary page today, the amount is now £40.
  • aaronm_2
    aaronm_2 Posts: 156 Forumite
    Olipro wrote: »
    there's no such thing as a virus on your account, the virus is on your computer.
    can't agree more with you
    :ji love to be loved by you:j
  • view
    view Posts: 2,242 Forumite
    Part of the Furniture Combo Breaker
    book12 wrote: »
    Checked my online banking summary page today, the amount is now £40.

    Yes, that's because, as I mentioned above, if you transfer on the same day it won't show up that day in the AM
This discussion has been closed.
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