Competition Holiday Disaster - PLEASE HELP!

AtomicOctogirl

Hi guys,
I'm really hoping the expertise on here can help me out. I won a holiday to Egypt last August with the Sunday Express. The competition was handled by a company called allbury travel group who i have just found out today have gone bust - they didn't write to tell me, i have had no notification only found out as i was trying to book meals for the flights and they weren't answering the phone so i googled them.

I rang ATOL and they told me that the only way i can get them to honour it is to get in touch with someone at the sun express and find out if they have paid for the holiday. However all my contact was with allbury i have no details of anyone i could speak to at the sunday express. Does anyone have a contact or has this happened to anyone else?

I am devastated. Was soo excited with this prize.

Any help gratefully received.

Thank you

bizywizy

oh god thats awful for you.

I doubt that the paper paid for the holiday - it would have been donated by the company but there should be some kind of honour somewhere shouldnt there as if hte flight and accomodation is booked already???

good luck

Jennifer_Yellow_Hat

Oh no, I'm so sorry, what a let down

Maybe the Express will be able to give you a replacement out of goodwill? It's worth contacting them to see what they say. I took this info from the website if you call one of these numbers they should forward you to the right people.

Web Desk

Get in touch with the Daily Express website. Email our Web Desk directly, or call on the details below:
Email: [EMAIL="web.help@express.co.uk"]web.help@express.co.uk[/EMAIL]
Call Web Desk: 0208 612 7783
General Enquiries

For all general enquiries regarding the Daily Express website, Daily Express newspaper or the Sunday Express newspaper, please contact us using the details below.
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Call General Enquiries: 0208 612 7000

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EC3R 6EN

AtomicOctogirl

Thanks both for your help. I am completely gutted. I have been entering comps for years and my dream prize was always a holiday.

I have been in touch with the Express and they were very helpful and they are looking into it for me but i am supposed to be going in a few weeks time.

Just can't believe my bad luck.

The_Plush_Doormat

"Alexander Lawson Jacobs, insolvency practitioners based in Winchmore Hill, London, arrived at the group’s Hertfordshire offices yesterday to begin the winding-up process."

ALJ's contact info:

1 Kings Avenue Winchmore Hill London N21 3NA DX 36953 Winchmore Hill Tel: (+44) 20 8370 7250 Fax: (+44) 20 8370 7251 Or alternatively, email us at: [EMAIL="info@aljuk.com"][/EMAIL]


ALJ are the administrators who will now dealing with this. You need to call them first and see what they recommend. I wish you lots of luck with this, but when a company goes into administration or receivership, creditors (which you are) are treated equally, and there is normally a long line of creditors, and a very small fund.

gemmy26wales

awww soo sorry to hear this chick.

i wish you all the best in sorting it all out. hoefully we will be hearing about your fab time in egypt soon enough xxxxxxx

kellyroxannesmith

aww hope u get it all sorted hun, wot a nightmare best of luck. x

grannybiker

The_Plush_Doormat wrote: »

"Alexander Lawson Jacobs, insolvency practitioners based in Winchmore Hill, London, arrived at the group’s Hertfordshire offices yesterday to begin the winding-up process."

ALJ's contact info:

1 Kings Avenue Winchmore Hill London N21 3NA DX 36953 Winchmore Hill Tel: (+44) 20 8370 7250 Fax: (+44) 20 8370 7251 Or alternatively, email us at: [EMAIL="info@aljuk.com"][/EMAIL]


ALJ are the administrators who will now dealing with this. You need to call them first and see what they recommend. I wish you lots of luck with this, but when a company goes into administration or receivership, creditors (which you are) are treated equally, and there is normally a long line of creditors, and a very small fund.

Wow, impressive and speedy research :A!

Offering no practical help myself, sorry , just best wishes for a satisfactory resolution .

jumbaya

Oh I'm sooo sorry - what a disappointment!
Fingers crossed that you sort it out favourably.

weenireeni

oh no, how gutting! hope it gets sorted out, keep us updated!

Court

How heartbreaking I really hope that the Express helps you out with this. Sending you good luck for a happy resolution!