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Comments
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Just make sure that you don't bang on about how long it took him to help you out. If he didn't have to do and was spending the council's time it might have completly the opposite affect on his boss.
Perhaps just best to say how pleasent, kind, efficent and highly knowlegeable he was, a credit to his employer... that sort of thing. I would also send a copy of the letter to the chief exec.
I was just about to point this out - he might have been going "above and beyond" in a way that his boss might not appreciate (hey, it's a council, customer service isn't one of their priorities!).0 -
Don't think that is strictly true - expensive gifts cannot be accepted. Our rule is gifts up to a value of £15 may be accepted without declaration.ThelmaLouise wrote: »If he works for the Council he won't be allowed to accept anything - but agree with previous poster a letter to his boss sounds like a good idea!0 -
I work for a council and here you can accept gifts up to £25. I think the thought and the gesture are so the most important thing, here - definitely a letter to his manager, or better still someone higher like a Director (with some chocolates or something). And I don't think him going above and beyond would be an issue at all!
It's nice to hear a good story, thanks!0 -
Thanks everyone
Will definitely take into consideration how to word the letter (obviously won't say thanks for the free survey or anything lol) but just say how helpful and friendly he was etc0
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