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BG Meter Reading computer gone haywire

hansi
hansi Posts: 3,001 Forumite
Part of the Furniture 1,000 Posts
I submitted my usual monthly meter readings on the Energy Smart system,and got an acknowledgement. Today, I got two emails from BG saying that they had a problem with the system and could I re-send them which I did and then got another email saying my bill was not due yet but the readings would be applied to my account. What's going on? Computer says No!!

Comments

  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    I broke it the other month, a quick email sorted it out.
    That gum you like is coming back in style.
  • hansi
    hansi Posts: 3,001 Forumite
    Part of the Furniture 1,000 Posts
    I've now had six email acknowledgements thanking me for my meter readings. I'd better not get six bills!
  • kjsmith7
    kjsmith7 Posts: 519 Forumite
    No, you can only have one bill per fuel. It's likely that the system just went a little haywire. You should receive your bills within the next 7 days at the most.
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