Tenant With High Water Bill

Regshoe

poppysarah wrote: »

1,048,544 Litre
(according to figures from uswitch for cost per l)

If that figure is correct then by my calculations if it had been running for 6 months (a bloody long time not to notice!) then it would have to be "leaking" 4 litres per minute! Even for 12 months it would still be a pretty significant 2 litres per minute.

How could anybody not notice this amount of water being on the ground?

Gah - just noticed g_attril beat me to it.

Fire_Fox

The tenant may well not have been in the garden for many months given the weather conditions, depending on the layout of the property. If there is good drainage then any excess water may not be noticed. Whether this is plausible depends where the bins are stored and whether the tap is adjacent to where the guttering drains. Only you know your own property.

tbs624

sterobbo99 wrote: »

There is an isolation under the sink but he didn't know about it...........

This is exactly the sort of information that a LL should give his/her tenant, along with a winter letter advising on how to protect pipes from damage during very cold weather. Do you have property inspections done a 2 - 4 times a year?

Your T has an obligation to report issues to you in writing, at the earliest opportunity, but you also need to take appropriate precautions to safeguard your own property.

Soot2006

It seems like a lot of water, but this winter has been sooooo wet that we've (our street - gutter floods, etc) been flooded 3 weeks out of every month -- if there'd been a leak we probably would just have assumed the chalky ground had finally saturating for real.

LandyAndy

G_M wrote: »

on the domestic side of the stop !!!! (er.. c**k),

cock ? :D

DVardysShadow

G_M wrote: »

... Check with the water company too - I had a leak and they had a policy of undertaking one repair free on the domestic side of the stop !!!! (er.. c**k), so they fixed it free (they won't next time) AND they re-imbursed my water charges.

On this site, you can writ about stopcocks [no space!] but you must not mention male chickens

sterobbo99

This is exactly the sort of information that a LL should give his/her tenant, along with a winter letter advising on how to protect pipes from damage during very cold weather.

This information was passed on at check in and it is also stated in the inventory/info pack that myself, the tenant and the letting agency have signed copies of.

The tenant may well not have been in the garden for many months given the weather conditions, depending on the layout of the property. If there is good drainage then any excess water may not be noticed. Whether this is plausible depends where the bins are stored and whether the tap is adjacent to where the guttering drains. Only you know your own property.

The tap is directly below the kitchen window. To be fair to the tenant, if he hasn't been in the garden then he may not have seen the leak. After talking to the person who repaired the leak he said that the water was running straight into a drain below the tap. I would still have thought they would have heard something though!

sterobbo99

""There is an isolation under the sink but he didn't know about it.""

then he will claim that you should have told him about this isolator..... and indeed you should

Maybe i should have put that better. They were told and have a written copy of locations of the main isolations for the house. When i asked them if they had isolated the leak now they'd found it, they said they didnt know where the isolation was.