Help? Laptop crashing, light blue screen, O/I error

Sunshine12

Hi
Wonder if anyone can help me pls.
My computer has been running fine recently (had the undernoted problem before that was fixed.)

It is running really slowly then crashes then comes up with an error saying its because O/I not working properly (might be I/O cant remember) then screen goes light blue with loads of stuff on it then reboots. Continually doing it for last hour.

Can anyone help? Im running Avast security (not sure if thats relevant or not)

Thanks in advance.

fiddiwebb

Can you post the full error message?

Sunshine12

fiddiwebb wrote: »

Can you post the full error message?

Unfortunately not as it comes up when its crashed. It has lots of letters and number then says something about a I/O error in a box (I think it has a big red exclamation mark or cross) then goes blank. Sorry for vagueness but it only pops up for seconds before the screen goes blue. It hasnt done it for the last hour so not sure if its fixed itself (although doubt that.)

sharkie

Is the computer hot (no i do not mean stolen ) Checked eventviewer?

take a photo next time it happens.

download the free linux puppy. Boot and surf with that. This will bypass the s/w and the hdd -so ignoring errors, sort of effectively testing the mboard, video and memory.

Sunshine12

Thanks for your help.

I dont know what eventviewer is......
I will take a photo next time.

Your last sentence could have been written in french for all I know. I have no idea what it means!! lol.

sharkie

you have not told us what you are running, and running it on: ie windows xp, on a dell gx1? However... for windows

I dont know what eventviewer is......
Go to the run command and type EVENTVWR.MSC Here you will find the various windows logs. Yes some headings might be empty.

Your last sentence could have been written in french for all I know. I have no idea what it means!! lol.
So you currently switch on and go into windows -right?. The other way is to put in a cd and start up from that using linux. You do not install it or overwrite you hard disk, as it all runs from cd (well loads from cd into memory) http://www.puppylinux.com/
This bypasses your hard disk and the software on it.

gaming_guy

sharkie wrote: »

download the free linux puppy. Boot and surf with that. This will bypass the s/w and the hdd -so ignoring errors, sort of effectively testing the mboard, video and memory.

Lets try and get to the bottom of the problem first before recommending linux distros. If it's a hardware error it's more than likely that linux won't work either.

espresso

Sunshine12 wrote: »

Unfortunately not as it comes up when its crashed. It has lots of letters and number then says something about a I/O error in a box (I think it has a big red exclamation mark or cross) then goes blank. Sorry for vagueness but it only pops up for seconds before the screen goes blue. It hasnt done it for the last hour so not sure if its fixed itself (although doubt that.)

Windows key + Pause/Break key, Advanced Tab, Startup & recovery Settings button, Untick Automatically restart box, OK.

That should prevent it automatically re-booting so that you can read the full error details and post them here.

enigma52

try starting in "safe mode" and tell us what happens

Sunshine12

Its a dell laptop and has windows vista on it (unfortunately).

I ran that event thing but dont know what to do now. When I go into administrative events in custom views its says there are 23,000 errors.

Edit: It hasnt done it again since I posted this thread (was doing it continually prior to that). Should I just leave it now until it happens again?

espresso

Sunshine12 wrote: »

Edit: It hasnt done it again since I posted this thread (was doing it continually prior to that). Should I just leave it now until it happens again?

See post #8