My stoves cooker

nikki702

I have had my cooker for about 3 years and the knobs have started to melt, the silver around them has peeled off and when the grill is on the knobs get so hot I have to use the tea towel to turn it off.

Is there anything I can do about this?

I donno if I have posted in the right place but wanted some advice

thanks

neilmcl

It's possible the seal around the door has worn or maybe not seated properly and is throwing hot air up to the controls. I'm not sure this would be classed as an inherent fault though. Any remedy you may have would be with the original retailer.

swingofthings

My folks have had a few stove cookers ... the last one had problems with the knobs ... they got in touch with customer services and they replaced them free of charge ... so contact Stoves ... you may be pleasantly surprised ...

nikki702

swingofthings wrote: »

My folks have had a few stove cookers ... the last one had problems with the knobs ... they got in touch with customer services and they replaced them free of charge ... so contact Stoves ... you may be pleasantly surprised ...

Thanks im going to give them a ring tomorrow

nikki702

I spoke to customer services at stoves and they are sending out 6 new knobs for my cooker.. so im happy

neilmcl

nikki702 wrote: »

I spoke to customer services at stoves and they are sending out 6 new knobs for my cooker.. so im happy

Make sure you check the oven seal or you'll be asking for more soon.

maninthestreet

It's bad news when your knob starts melting.

nikki702

neilmcl wrote: »

Make sure you check the oven seal or you'll be asking for more soon.

They only seem to burn when the grill is on... although i will check the seal thanks

nikki702

maninthestreet wrote: »

It's bad news when your knob starts melting.

yeh it is! :rotfl: