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At the end of my tether with Aviva

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  • Helen_J_3
    Helen_J_3 Posts: 205 Forumite
    edited 6 April 2010 at 2:34PM
    Hi everyone, rang Aviva and they've said that I'd need to send court summons and the like to an address. This is the address she's given me

    Third Party Claims
    PO Box 52789
    Stewert Street
    London
    EC1P 1ZZ

    I've searched for Stewert Street and it's not that postcode
    In fact I'm even sure this is a London postcode?
    Does anyone know or does anyone know the correct address to send court summons/third party claims to ?



    Edit: this is a London postcode but it's no where near Stewert St !

    I absolutely hate this company

    Thanks
    Helen
    "A lie gets halfway around the world before the truth has a chance to get its pants on" - Winston Churchill
  • Quentin
    Quentin Posts: 40,405 Forumite
    No good using a p.o.box number anyway for this type of correspondence (and the aviva rep who told you this should have known that!)

    Use their registered office address for all correspondence concerning your legal action.

    Make sure you have the right one for the Aviva you are dealing with:

    http://www.aviva.co.uk/legal/list-of-aviva-companies.html
  • reehsetin
    reehsetin Posts: 4,916 Forumite
    1,000 Posts Combo Breaker
    can't advise on anything else but EC1 is a london postcode, its for the City of London area
    Yes Your Dukeiness :D
  • Helen_J_3
    Helen_J_3 Posts: 205 Forumite
    Quentin wrote: »
    No good using a p.o.box number anyway for this type of correspondence (and the aviva rep who told you this should have known that!)

    Use their registered office address for all correspondence concerning your legal action.

    Make sure you have the right one for the Aviva you are dealing with:

    http://www.aviva.co.uk/legal/list-of-aviva-companies.html

    Thank you for your help! I've never had so much bother with a single organisation!
    "A lie gets halfway around the world before the truth has a chance to get its pants on" - Winston Churchill
  • payless
    payless Posts: 6,957 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    would have thought any court claim was against the person drving not the insurance co.
    Any posts on here are for information and discussion purposes only and shouldn't be seen as (financial) advice.
  • Helen_J_3
    Helen_J_3 Posts: 205 Forumite
    edited 6 April 2010 at 3:11PM
    payless wrote: »
    would have thought any court claim was against the person drving not the insurance co.

    I thought this so I rang Aviva so they could release his address so that I could commence legal proceedings and she said do it through Aviva because they're representing him/dealing with the claim?


    edit: sorry about the construction of this sentence i'm going slightly mad with all this insurance mess!
    "A lie gets halfway around the world before the truth has a chance to get its pants on" - Winston Churchill
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    edited 7 April 2010 at 11:19AM
    Helen

    we do give out PO box addresses, and they all come into the offices, I think it is so that the post can be sorted by function.
    However, if you would like to address your letter to me, I will make sure that it gets to the legal team.

    Rebecca Sibley
    Aviva
    8 Surrey Street,
    Norwich,
    Norfolk
    NR1 3NG

    Becca
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They use PO Box addresses as if they used the department names they would not fit on the envelopes in addition they continually change the name of the departments depending on what words are fashionable or whenever they get a new CEO who wants a fresh start
  • Helen_J_3
    Helen_J_3 Posts: 205 Forumite
    Helen

    we do give out PO box addresses, and they all come into the offices, I think it is so that the post can be sorted by function.
    However, if you would like to address your letter to me, I will make sure that it gets to the legal team.

    Rebecca Sibley
    Aviva
    8 Surrey Street,
    Norwich,
    Norfolk
    NR1 3NG

    Becca

    Becca,

    Where would I send a third party letter/claim to as opposed to court summons?

    Thanks
    Helen
    "A lie gets halfway around the world before the truth has a chance to get its pants on" - Winston Churchill
  • Quentin
    Quentin Posts: 40,405 Forumite
    edited 7 April 2010 at 12:11PM
    we do give out PO box addresses, and they all come into the offices, I think it is so that the post can be sorted by function.

    But PO box addresses are not used when going to court! (It's no good sending the bailiffs round to a PO Box!)

    So why do your advisors tell people at the end of their tether with your company to send court summonses to a useless PO box address!
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