Posting A Comment On A Comment At Feedback

Fit_Like

Just wondered if you could do this?

Received my first neg a week ago for selling a pair of shorts, which apparently had the button missing - I did not notice this when packing. The shorts were listed and ran their course without selling, I then recieved an email from a "watcher" who asked if I could re-list them as they had missed them, to which I replied ok and re-list. They subsequently sold to this bidder who emailed me again saying they were glad they managed to get them this time. I posted them first class the next day and then they leave a negative saying the shorts had a button missing - no communication - just the neg! I emailed them apologising saying I did not know the button was missing, but if they wanted I could send another button. They never replied. I commented on my own feedback, they have now commented on their feedback saying they had emailed me two times regarding this - incorrect! Can I comment on this and if so how do I do it - I am sure I have seen this in the past.

Many thanks!

Sugar_Coated_Owl

Do you mean you want to follow-up to feedback that you already left?

mishkanorman

Personally i would let it go, if i read their comments i would think " ok a little picky" if i saw you kept arguing i may think you were in the wrong, it can make you seem too defensive.

As a buyer i dont consider negatives to mean you are a bad seller, just someone who had an unsuccessful transaction. i recently purchased from a power seller who in the last month had something like 40 negs and 50 neutrals BUT over 4 thousand positives. My purchase was better than described and im glad i wasnt put off.

i would however block this bidder from any further sales, and email them a final communication stating that you are a genuine seller who is disappointed that they have resorted to this kind of negative behaviour. ( i had a buyer claim they sent me several messages i didnt receive, popular excuse i think )

mishka

Fit_Like

Mishkanorman - your right - I should let it go - it just gets on my goat - my first neg in over 3 years for a 99p pair of shorts that were going to the charity shop before they asked me to relist them! - grrrrrr - I have already blocked them from bidding on any of my other auctions.

Razorbladekisses - thanks for reading.

Cheers

Fit_Like

mishkanorman

absolutely it would send me into a swearing rage, i had an italian buyer who asked me over half a dozen times how much postage was to Italy and then didnt even bid !!

bleugh

hehe

wear your neg with pride!, it'll stop or slow down feedback extortionists in future!

as for a response to the comment

leave something 'funny'

shorts were 32" waist, you're prolly 37"

thats likley to antagonise though :-)

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