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Item no longer for sale.

Hi. I hope someone can help- I had an item for sale and cancelled all the bids because the item was no longer for sale. I kept cancelling the bids but in the last 30 seconds of the auction 3 bids came in and it sold. I have emailed the winner to explain the situation. Is there anything I can do to ensure that they dont send me a payment via paypal?

Thanks in advance

Comments

  • hjb123
    hjb123 Posts: 32,002 Forumite
    Email them and let them know the situation - they may be genuine and understanding and be okay about it.

    Dont think there is anything you can do to stop them sending a payment - dont send them an invoice.

    Were you not able to delete the item listing at all?
    Weight Loss - 102lb
  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    I would have thought that you've done all you can. You've emailed the winning buyer, you will have to wait for them to reply.

    Why was the item suddenly no longer available in the last 12 hours of the auction?
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • wigginsmum
    wigginsmum Posts: 4,150 Forumite
    I don't think you can officially cancel an auction once there are bids, can you?

    I once had to cancel an auction because I'd lost the item, but it was less than 12 hours to go so I just had to keep cancelling the bids as they appeared and messaging people to explain.
    The ability of skinny old ladies to carry huge loads is phenomenal. An ant can carry one hundred times its own weight, but there is no known limit to the lifting power of the average tiny eighty-year-old Spanish peasant grandmother.
  • Dan29
    Dan29 Posts: 4,770 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yes you can cancel an item with bids as long as it has longer than 12 hours left. If the OP had done this people wouldn't have been able to continue bidding.

    If you say it's broken I'd hope they wouldn't want to pay for it :)
    .
  • Sugar_Coated_Owl
    Sugar_Coated_Owl Posts: 12,379 Forumite
    You can't actually cancel an auction but instead you can end an auction early as long as there is more than 12 hours remaining.
    --><-- Sugar Coated Owl --><--

    If you believe, you will survive - Katie Piper

    Woohoo! I'm normal! Gotta go tell the cat.
  • smmz1972
    smmz1972 Posts: 32 Forumite
    Thanks everyone for your quick responces.

    It was only a 24 hour auction and I tried to cancelled it because my husband sold it to a guy at his work. I cancelled all the bids as they came in and sent them a message telling them the problem. I also posted responces to questions saying that the item was no longer for sale. I havent had an email back from the winner yet but hope it will be ok.
  • mishkanorman
    mishkanorman Posts: 4,155 Forumite
    Cor 24 hour auction and you're beating them away with a stick , i wanna know your secret ;) !!


    mishka
    Bow Ties ARE cool :cool:

    "Just because you are offended, doesnt mean you are right" Ricky Gervais :D
  • soolin
    soolin Posts: 75,002 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Don't forget that as you have a winning bidder they can leave feedback and may well choose to warn other buyers that you didn't go through with the sale.

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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