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Stan james bookies

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I should have had a credit of £185.00 in my bank account from stan james,my bank account shows they have taken it out instead of putting it in.I have phoned the bank and stan james twice and the bank is saying stan james have debited my account and stan james is saying they have credited it.Meanwhile i am £185 down,what do i do.

Comments

  • Alias_Omega
    Alias_Omega Posts: 7,917 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    What bank card did they take the cash from, if its a Visa Debit, then you can contact VISA for a chargeback.

    If its switch/maestro or any other, your out of luck.

    Alias
  • ankspon
    ankspon Posts: 2,371 Forumite
    It is a mastercard debit card,i have a statement from stan james confirming the credit and a statement from the bank confirming the debit.
  • ankspon
    ankspon Posts: 2,371 Forumite
    Stan James have now admitted it was there banks fault and are in the process of transfering the money taken out and the original money that should have been put in.I think i deserve a free bet at least lol
  • maninthestreet
    maninthestreet Posts: 16,127 Forumite
    Part of the Furniture
    davidhwdn wrote: »
    Stan James have now admitted it was there banks fault and are in the process of transfering the money taken out and the original money that should have been put in.I think i deserve a free bet at least lol

    I bet you do.
    "You were only supposed to blow the bl**dy doors off!!"
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