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Damaged BT(?) cabinet - where to complain?

Morning

There's a green cabinet not far from me which appears to be faulty - giving off a very loud, constant buzzing sound. Who do I contact in the first instance, i.e. I've no idea if it's BTs or not? Couldn't see any obvious link on the BT contact us section of the website.

Cheers

Comments

  • SplanK
    SplanK Posts: 1,155 Forumite
    Part of the Furniture
    Dial 151 from your phone... edit (or 0800 800 151)

    A green cab though could be anything - could be BT, Virgin, or even if its large enough a power sub station!
  • sequence
    sequence Posts: 1,877 Forumite
    Sounds more likely to be some kind of sub transformer or something to do with power. I doubt BT lines would give off a buzzing noise.
  • BT cabinets are normally marked as such.
  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    sequence wrote: »
    Sounds more likely to be some kind of sub transformer or something to do with power. I doubt BT lines would give off a buzzing noise.
    Any cabinet with a small mains transformer could buzz. Probably cable rather than BT
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • poppysarah
    poppysarah Posts: 11,522 Forumite
    It'll have a label on... I think I rang BT last time there was one unlocked near us.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Get a screwdriver and hammer and open it. Try swopping over some wires and see if the buzzing stops.

    (the poster denies all responsibility for any adverse consequences of his advice)
  • It'll be a cable cabinet, unless there's a bumble bee inside.;) To confirm look at the joint box beside on pavement .
  • _Andy_
    _Andy_ Posts: 11,150 Forumite
    Thanks all
    Am I right in thinking a really loud buzzing noise isn't normal from them?
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    jackthelad wrote: »
    It'll be a cable cabinet, unless there's a bumble bee inside.;) To confirm look at the joint box beside on pavement .

    How will looking at the joint box confirm if there's a bumble bee inside? For that you'll need my hammer and screwdriver again!
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