Finding nemo and The incredibles PS2 games £2 each delivered.

likabu_2

When you click on either of these 2 games now, where it normally states the delivery time it now says "This product is not currently available. Please check back later". Either they have sold out, which is likely, or they have noticed an error, whick is also likely.

Lisa

rchddap1

Don't think they're errors, but suspect they've under estimated demand

The_Old_Bag

Exactly the same result I got when I tried for the Home alone Trilogy -
"XThere are errors with your order:

The product Finding Nemo is not available to buy yet. Check back later :mad:

How can they use the phrase NOT AVAILABLE TO BUY YET, if they have sold out ? :mad: :mad:

Is it even worth checking back with the site ? I phoned up my local Woollies, and even went in re the Home alone set, they looked at me as if I am from another planet.

I assume that earlier posters have had some success, but then Davat post gives the impression that even if you manage to order successfully, Woollies cancel anyway.

Could people please post back to say whether they actually receive their orders, or they are cancelled.
It is VERY frustrating to get your hopes up, and then come away with nothing.

Good luck to all those who have managed to 'order' these - I hope you do get them come thru for you !;)

freddysmith

Checking my order it says

SORRY! There is an issue with this item, please click the CONTACT US ABOUT THIS ITEM link to inform us that there is an issue with this item.

No money taken fron CC yet but Quidco showing cashback.

I'll just leave it on the back burner and see what happens.......

rchddap1

My Nemo & Incredibles order have reached processing stage. Got excited until I read what that description meant:-

We need to confirm some of the details regarding your order before we are able to proceed. Please use the CONTACT US ABOUT THIS ORDER button (above) and request our assistance so that we can proceed.

Second order for the racing games is fine so far....touch wood

SurfBowlSC

Need for Speed Underground for £4.50 including P+P...... Hmmmmm

I can get it 2nd hand from CEX for £1.50

Woolies are advertising that the games range from £1 upwards, but that's only on PC!

~Jo~

Received this email for both Finding Nemo & The Incredibles this morning


Re: The Incredibles on order *********


This item has been cancelled for one of the following reasons:

We are unable to fulfil the total quantity you ordered (e.g. if you ordered 5 and we only have 4 in stock). Despite our efforts to locate the required stock, we have been unable to fulfil your order for this product. In order to avoid continued disappointment we have cancelled this part of your order on your behalf. Please accept our apologies for any inconvenience or confusion caused.
You have used the cancel order button on the website.
You have asked us to cancel this item for you.
Some of the details you have supplied us are incorrect and may result in delivery problems if we proceed.
We have been unable to validate your billing details with those supplied by your card issuer or our merchant.
You have not responded to the "Problems Processing Your Order" email within the stated time limit.
You have not responded to the "Request For Information" email within the stated time limit.
Once an order or item has been cancelled it is not possible for us to re-submit an item or order, if you still require the item, you will need to go back onto the website and place a new order.

Please remember, if we have had to cancel your order due to problems with the billing or shipping information, you should ensure that your account is up to date BEFORE resubmitting another order.

At busy times of the year (like Christmas), we may not be able to contact you to provide more specific information as to why your delivery or billing details have been rejected so please do check carefully before placing any further orders.

A common mistake is not giving us a delivery NAME when items are being sent to a company address, in our experience this usually leads to items not being received.

**IMPORTANT CHRISTMAS INFORMATION**

As we are approaching our last order for pre-Christmas delivery, please be sure to replace your order in good time for our last postage dates.

If you need to contact us about this order please use the CONTACT US ABOUT THIS ORDER button located within the ACTIVE ORDERS or ORDER HISTORY section of YOUR ACCOUNT.





Regards,
Woolworths.co.uk
Customer Service Team.

Arina

Hey All, This is the email i got this morning?!

Bit weary of whether i should send in the information they request!

Woolworths.co.uk carries out security checks on a daily basis.

These checks are in place for both our security and also to act as a safeguard to you, the customer.

Your order, o341280042, with Woolworths.co.uk, for:

1 The Incredibles Playstation 2 £2.00
1 Finding Nemo Playstation 2 £2.00

Shipping Charge £.00



This order has been selected for a security check, and we will now require further verification.

Therefore if you could please reply to this email stating the following information:

card holder name
card holder address
the name of the bank that issued the card
We will then be able to confirm the details provided, with our merchant services and, the details within your account, and release your order.


Please do not send your card number via email as it is not a secure connection.


Until this information is received by us we are unable to dispatch this order.

Simply reply to this email, without changing the subject line to ensure as quick a response as possible.
If we have not received a response within 30 days of sending this email, your order will be automatically cancelled.

Please accept our apologies for any inconvenience that this may cause, and we hope you understand the importance of offering all our customers a secure online service.

Customer Services Woolworths.co.uk Terms and Conditions

jojo1978_3

I have had confirmation email, and when i go into my woolworths account, it says they are processing. Fingers crossed.

pepperoni_2

sammyy wrote:

If I go into my account on the woolies site it now says awaiting security check.Anyone have a clue what this means??

Where is the 'my account' on the wollies site?...am I just being dumb?
......do not answer that bit:D