who do i complain to?

skem29

I bought a gas cooker from argos. it was delivered 11th March, fitted 13th March. i used the oven twice and on Friday 19th March it wouldnt work. Had to throw out the food i was trying to cook. goods not fit for the purpose. phoned argos on saturday who put me through to service engineers. they said the earliest they could come was today 29th March. rang argos again and asked them to take cooker back and deliver replacement. they wouldnt, but would try to get engineer earlier. they didnt. he finally came today, 9 days after broken down. the fault, which he has repaired, was that a wire was connectect wrongly when manufactured causing it to melt and sort out solenoid. It has cost me a fortune buying take-outs and fast food for myfamily for 9 days. who should i complain to and would i be eligable for compensation. thanks

Jojo_the_Tightfisted

Wouldn't it have been cheaper to buy a £30 microwave?

mountainofdebt

When we were first married we cooked for a whole year just using a microwave.