M&S new coat tearing at seams

belfastgirl23

I bought a new per una coat in the M&S sale for £40 (half price). I have only worn it a few times and it has begun to come away around the arm holes at the back on both sides. You can see the lining through one of them by now and the other one is starting to go.

Anyway obviously it isn't wearable like this but I really don't want to return it completely, it's unlikely that they'll be able to replace it and the shape and colour are so nice I don't want to do without. Has anyone had any experience of them repairing things or giving money back towards repair? I'm just wondering if there's a solution that isn't all or nothing?

neilmcl

You could ask for a repair but it'll likely be more cost effective to M&S to simply give you a refund which they are fully entitled to do.

Hintza

Is it too small for you?

Jojo_the_Tightfisted

My clothes do that when I wear thick jumpers underneath or put on weight. I'd probably check that all my other clothes still fit and pop on the scales before risking being embarrassed at the store. It may well be poor manufacturing, but there are quite a few people out there who are desperately trying to convince themselves that they are only size 12 in jeans when they are quite obviously an 18 with skinny calves, for example.

Rule of thumb: if it takes the slightest bit of effort to get it on or off, it's too small for you; if you have to keep pulling it down, up or together, it's probably too small for you; if it looks like it's shrunk in the wash, you've probably got too big for it; and if you can do it up but squidgy bits are squeezed, lifted, pushed down, to the side or pop out over the top of it, it's too small, you're too big and you need to get a tape measure out before you go shopping again!

belfastgirl23

Hmm I wondered about this too it is designed to be fitted on the top half and then looser from the waist down and while it is probably a bit tight around my bottom, the top fits exactly like a coat should (ie into the curve of my back). I wasn't aware of any straining on the arms when I was reaching for stuff or anything anyway. I am worried about looking like a plonker though

pinkshoes

You can guarantee that M&S will offer you a full refund, and won't opt for anything else as it was in the sale.

Could you not repair it yourself?