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Hot - Fires

:mad: Not Happy with Hot - Fires.

Placed order 14th Feb - delivered at last yesterday.
We sent emails which were not read, hours trying to get through by phone, but the worst thing was being given dates for delivery, but not turning up after we had stayed in all day.
Then finding out the fire had not been scheduled for delivery but no one had let us know!

Good prices and the fire is fine - but BEWARE - we were certainly lied to, and messed about.

Chrissy

Comments

  • squack
    squack Posts: 633 Forumite
    crikey sounds like you got your fingers well and truly burned
    squaaaaaaaaacccckkkkkk!!!! :money:
  • Cheddar_2
    Cheddar_2 Posts: 186 Forumite
    We've had exactly the same problem with them. Our stove took over 6 weeks to arrive, and we're still waiting for the 'FREE' logs and gloves.

    Out of interest, did you get yours? :cool:
    _________________________________________________
    2011 wins: Gillette Fusion ProGlide Razor, DC Skate Shoes, Stylerush straightening irons, Signed Derren Brown Autobiography, Brazilian Football Shirt, Open Season 3 DVD, Chocolate Bouquet, AA batteries, £200 B&Q Giftcard
  • Cheddar_2
    Cheddar_2 Posts: 186 Forumite
    _________________________________________________
    2011 wins: Gillette Fusion ProGlide Razor, DC Skate Shoes, Stylerush straightening irons, Signed Derren Brown Autobiography, Brazilian Football Shirt, Open Season 3 DVD, Chocolate Bouquet, AA batteries, £200 B&Q Giftcard
  • Cheddar_2
    Cheddar_2 Posts: 186 Forumite
    Still waiting for my logs and gloves... nearly 3 months now since I placed my order :mad:
    _________________________________________________
    2011 wins: Gillette Fusion ProGlide Razor, DC Skate Shoes, Stylerush straightening irons, Signed Derren Brown Autobiography, Brazilian Football Shirt, Open Season 3 DVD, Chocolate Bouquet, AA batteries, £200 B&Q Giftcard
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