We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
billing enquries with an energy company
Options
Hi everyone
My energy provider has not sent me a bill since my card metre was changed to metre even though we have been calling the company, this has been over 2 yrs. we have been paying an amount each month. all of a sudden they have sent a bill with covers the past two yrs. am i still liable to pay
My energy provider has not sent me a bill since my card metre was changed to metre even though we have been calling the company, this has been over 2 yrs. we have been paying an amount each month. all of a sudden they have sent a bill with covers the past two yrs. am i still liable to pay
0
Comments
-
If they agree you have tried to contact them to get a bill, you are only liable to 12months back billing.
However as you've been paying each month anyway, the back billing only applies to any excess you owe.
e.g. say you paid a total of £2400 over 2 years and you only used £2400 worth of energy, you don't get any refund.
More info available here:
http://forums.moneysavingexpert.com/showthread.html?t=1684407"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards