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billing enquries with an energy company
Hi everyone
My energy provider has not sent me a bill since my card metre was changed to metre even though we have been calling the company, this has been over 2 yrs. we have been paying an amount each month. all of a sudden they have sent a bill with covers the past two yrs. am i still liable to pay
My energy provider has not sent me a bill since my card metre was changed to metre even though we have been calling the company, this has been over 2 yrs. we have been paying an amount each month. all of a sudden they have sent a bill with covers the past two yrs. am i still liable to pay
0
Comments
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If they agree you have tried to contact them to get a bill, you are only liable to 12months back billing.
However as you've been paying each month anyway, the back billing only applies to any excess you owe.
e.g. say you paid a total of £2400 over 2 years and you only used £2400 worth of energy, you don't get any refund.
More info available here:
http://forums.moneysavingexpert.com/showthread.html?t=1684407"Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 20100
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