Capital One Account Access Online

wirm

Anyone having problems accessing their account online? I keep getting:

[font=Arial, Helvetica, sans-serif]This service is currently unavailable. [/font]

[font=Arial, Helvetica, sans-serif] If you want to apply for a Capital One card please call us on 0800 952 5452 between 8.00am and 9.00pm Monday - Friday, 9.00am and 5.30 pm Saturday - Sunday. [/font]

[font=Arial, Helvetica, sans-serif]If you have any questions about your card account please call us on 0800 952 5150 24 hours a day.[/font]

[font=Arial, Helvetica, sans-serif]Sorry for any inconvenience.[/font]

[font=Arial, Helvetica, sans-serif]To help improve our service, we may record/monitor calls to and from
Capital One.

[/font]

Martinslovechild

Wirm,

I've noticed myself that it tends to be unavailable quite a lot at night. Try it again tomorrow daytime and it should be OK.

wirm

I have been trying since last Friday and have not been able to get on! Tried from 2pm today with no luck!

sra

been waiting myself arghhhh!

elfmay

thought that was just me! :mad:

deemy2004

Yep, offline for me also.

newkiwi

It's official, heard from a mate there that they've been having problems this week. Sometimes when I've tried the whole site's been unavailable, sometimes just the account access. All we can do is wait till they get it back up & running again.

newkiwi

Don't think it's security related, not sure what this time though. Usually tends to be human error of some sort (but repeat, not security related yet as far as I know).

wirm

I got in last night once but I can't get in now!

oscarhugo

I couldn't get on to their site for about 3 days this week so, in the end, I rang them up this a.m. Indian lady confirmed site was down & said it should be up again "this week"...

Martinslovechild

Just checked it and it's now coming up with the following message

We are currently updating this part of our site.

Please call us on 0800 952 5085 if you have any queries. Sorry for any inconvenience this may have caused.