Garage - bit dodgy?

[Deleted User]

A few weeks ago I noticed the headlight beam on my car looked out.

Took this as an ideal opportunity to upgrade to nice blue-white Xenon headlight bulbs - just in case one of my original bulbs was faulty. Anyway, looked better, much brighter but alignment stil the same.

MOT was due last week and I sort of knew the alignment would fail but thought I'd leave them sort it out. If did fail on this, fair enough, and a few others things.

Paid the garage to fix these things and it passed. I think I should have paid more attention to the invoice.

Noticed yesteday, that I had one blue-white bulb in one side and one normal bulb in another. Checked the invoice and they've charged me £10 for a new bulb !!!! There was nothing wrong with it !!! So now they've chucked my expensive bulb and charged me to replace it when there was nothing wrong !!!

Can someone tell me how the bulb affects alignment? These were new bulbs, why would they change one?

Not impressed. They seemed a good garage at the time (on goodgaragescheme list etc) but I'm wondering now. At worst, it seems like a bit of income generation at best a bit of laziness in replacing parts unncessarily.

What would you do?

davetrousers

First thing to do is call them and say "I've got a query regarding.........."

Dr.Shoe_2

Indeed... why not ask them about it instead of just whining on here?

It might have been an honest mistake they would be only too happy to put right for you.

karenx

You should also always check what you are paying for at the time. Check over the invoice and make sure what you are paying for has been done or make any queries there and then

[Deleted User]

Dr.Shoe wrote: »

Indeed... why not ask them about it instead of just whining on here?

It might have been an honest mistake they would be only too happy to put right for you.

Theres always one isnt there....

[Deleted User]

Can I just add that anyone who doesnt have anything sensible to add, please feel free to ignore this thread.....

Inactive

How do you know that " there was nothing wrong with it " did you watch them MOT your car?

It could have failed prior to the MOT.

Mankysteve

There right You need to ask the garage first.

[Deleted User]

Yes. Dont worry I'm goping to ask them....

kwaks

[quote=[Deleted User];31089387]Can I just add that anyone who doesnt have anything sensible to add, please feel free to ignore this thread.....[/QUOTE]


Only sensible thing in this situation would be to ask the garage:p

welshsue

The bulb does not affect the alignment, it is the actual headlight body, there are adjusting bolts.
I had this on my car and my local garage who were doing the mot just adjusted it and then passed it. Others may fail it, do the adjustment and then pass it. Not sure why they would change the bulb unless there was a problem with it. Would be good to speak to the garage to enquire what's gone on.

Just spoken to hubby and he said £10 for a bulb is excessive. He bought a set of the blue-white ones off ebay and for £14.00 he got 2 x headlight, 2 x high beam, 2 x front fog and 2 x side lights (8 bulbs in total)