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Success at last - Barclaycard, my OFT Complaint and my PPI Refund

:j:j

Well it looks as though my unexpected pregnancy is bringing me good luck!!

Firstly, I wrote to Natwest to reclaim my PPI and received an offer in the post yesterday to refund the whole lot, knocking £3,000 off my DMP and wiping out my Natwest loan :)

Secondly, because I was getting nowhere with Barclaycard acknowledging my DMP, I complained about them to the OFT and today, I received a letter from Barclaycard.

They say that, whilst they do not appear to have received Payplan's offer, they can see that on numerous occasions I have given my Payplan details and that they have been accepting my payment through them since December 2009 and that someone should have picked it up.

They are refunding £36 in late payment charges and ALL interest that has been accruing on my account since December 2009 - approx £550!

They have forwarded the Payplan arrangement to the relevant department and I will be receiving a letter confirming the plan is accepted shortly.

How fabulous is that??

I'm so thrilled and am totally hi-fiving myself for my efforts :)

WHAT A WEEK IT'S BEEN!

CC xx
LBM: October 2009
DMP Start: November 2009
DFD: May 2014
PROUD TO BE DEALING WITH MY DEBTS
DMP Mutual Support Member: 352

Comments

  • fabulous, its great to get some good news, I almost wish we had signed up to some ppi so that I could claim it back!
    More than Two Years in

    Doing it the Niddy way:j:j:j

  • Positive
    Positive Posts: 20 Forumite
    Hi five atchya!! :j:j
  • Faye449
    Faye449 Posts: 179 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    woo hoo! Well done you!
  • rugbymum
    rugbymum Posts: 984 Forumite
    :j:j

    Well it looks as though my unexpected pregnancy is bringing me good luck!!
    WHAT A WEEK IT'S BEEN!

    CC xx

    Hun I am SOOOOOO pleased for you :j:j.
    After the stress you were feeling at the beginning of the week, it's all turning around.
    So I guess the DMP/baby thing is looking more manageable now? ;)
    Big hugs to you .... now take advantage of your OH & tell him you're craving a big fat hug! :cool:
    LBM:FEB 2008
    MEMBER ABC 2010
  • Britwife
    Britwife Posts: 427 Forumite
    You have had such a week, you deserve this great news!!!

    You should be so proud of yourself, I am! Hopefully, now you can relax a bit and enjoy your pregnancy.
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