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Messed up buyers feedback!
FloFlo
Posts: 32,720 Forumite
I was cutting and pasting comments I have previously used and put part of my listing description in a buyers feedback by mistake. It made it look like she had done something wrong - it was about paying by paypal only from outside UK nothing at all to do with this buyer. I have followed it up with an amendment saying my mistake and this buyer is highly recommended, but I feel terrible. Do I wait for buyer to read or do I make apologetic contact now?
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Comments
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I'm very much a newbie at e-bay but if it was me I would much rather see details in an apologetic email than find out when I next looked at my feedback.£2 saver club £16 so far!! - it's growing!!! :j
#3 in the £30 k in 2 years on e-bay club :T
Olympic Challenge - target £30000 -
If you have put another response then credit to you, most wouldn't bother.One day I might be more organised...........
GC: £200
Slinkies target 2018 - another 70lb off (half way to what the NHS says) so far 25lb0 -
I'd forget it, have a drink and chill out.Only when the last tree has died
and the last river has been poisoned
and the last fish has been caught
will we realise we cannot eat money0 -
Sent an email, will be more careful in future. I was trying to multi-task, won't try again!0
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Provided you didn't actually neg your buyer, there's no harm done.
Anyone who see's the erroneous comment will also see the retraction.
I think it's a good idea to send a quick email just to let the buyer know.0 -
im always worried i'll do this, thats why i have to do all my positive comments in one batch and not so positives in another....lol
dont worry as long as u posted a decent retraction and emailed the buyer to explain what ud dont - id think no harm done - u didnt neg her did u?:rolleyes: Democracy is a process by which the people are free to choose the man who will get the blame.:j0
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