Updated Printable Money off Coupons & Policies Thread 12 (and chat)

Princess_Coupon

Went to Sainsbury's to stock up on baby stuff while it's 1/3 off and using all the Sainsbury's coupons they sent me and the ones the "moc angels";) sent, bill was £43 paid £19 :T SA took a few duplicates:j

madmuppet5

Anyone know if Candleford P.O. take MOC's?

Unintended_Muse

naomi_collins wrote: »

Hi,

I just wanted to query something with you all, you mentioned using Farm Food Vouchers in Tesco I have loads and never use them, so if I spend over £25 in Tesco they will give me £2.50 off , if I give them my farm foods voucher?



Thanks, naomi

It won't necessarily be a hassle free experience. My local Tesco don't/won't take Farm Foods mocs.

Unintended_Muse

cashless-cow wrote: »

I notice from recent posts that some Tescos is still taking FarmFoods vouchers.
Please could someone look at their receipts to see how they put these coupons through as my local won't take them anymore :mad: because they don't scan.

Yesterday I even showed them my recent e-mail from Head Office confirming that they should be taken, but they say that their store loses the money if they take these non-scan coupons.

I tried to point out that they also couldn't recoup the other conditional spends, but they said as long as they scan, they put them on their new conditional spend button (this button does not accept non-scan coupons)and they get sent off to India with all the other NSS coupons and the store doesn't lose out.

Reading between the lines, it seems that Tescos are covering the cost of these conditional spends by using the handling fees they get from their NSS coupons. I've no doubt they would have managed this pre Black Friday, but wonder how long this could last now.......

It would be interesting to find out how other stores cope with this problem.

I shall be contacting Head Office again, as IMHO their policy on Conditional Spends does not specify that the coupon must have a barcode, so therefore they should come up with a solution that enables the stores to accept them.

I can't use FarmFoods at my local, but its not just because they won't scan - they just won't take them.

I had a Co-op till spit for £2 wys £20 which didn't scan and the SA just put it through as other coupons, just as they often have to do when their own mailing mocs or till spits don't scan, even when you buy the correct item.

cashless-cow

Thanks Bullshot. Jeferey and Sher for the info on the FarmFoods acceptance. Could you possibly pm me with store names that process these as Competitor Coupons so that I can ask Head Office to educate my local store.

I wonder whether the Competitor Coupon button has been correctly set up at my store as the lady on CS desk showed me a red screen when she tried to put through my FF coupon and said that the button was only for scannable coupons.

She said that they had been having trouble all day with one of their own Tesco Conditional Spend coupons that wouldn't scan and that the Checkouts Manager had been on the phone to India trying to get them sorted.



When I worked for Tescos we had a dept called FMC (File Maintenance Control) who were able to sort out misprices and barcode problems at store level and other problems were corrected overnight by central control. I presume this use of overseas callcentre staff is their idea of progress!

Can anyone who currently works at Tescos shed any more light on the problems with processing these coupons?

Coupon-mad

naomi_collins wrote: »

Hi,

I just wanted to query something with you all, you mentioned using Farm Food Vouchers in Tesco I have loads and never use them, so if I spend over £25 in Tesco they will give me £2.50 off , if I give them my farm foods voucher?


Thanks, naomi

My nearest 2 Tesco stores (an Extra and a Superstore) never took these Farm Food vouchers at all. All efforts made to educate them fell on deaf ears.

The Superstore had a really clued-up Till Supervisor and she apologised to me about refusing them and explained that, obviously all conditional spends are taken as a loss-leader but the difference with non-scanning ones is that, as a store, they simply don't get the 'credit' for taking those. Other conditional spends, if they scan, are shown as store income from HO even though there is no actual exchange of money.

So a clued-up store will know this and refuse them as it affects their store profit. No amount of trying to educate them will work if this is the reason they are refusing non-scans. Even though I showed my locals an email from HO saying Farmfoods were OK, they said that, as a store, they won't/can't take anything that doesn't scan.

Today I visited 2 Sainsburys stores and a Waitrose, Tesco doesn't see me for dust now!:)

veggiecar

It might not take a rocket scientist to work it out but :.....

If tesco take a farmfood coupon they CANNOT get their money back

If tesco take a waitrose coupon they CANNOT get their money back

If tesco take a sainsbury's coupon they CANNOT get their money back
etc etc etc


The policy was set up to get the occasional individual customer not to defect to a competitor, by accepting a competitor conditional spend, enjoy it and stay there.

If folk see this on a national forum, and all expect it as a right, not an occasional privilege, then, funnily, enough, it will not be available to anyone in a few weeks, similar to the coupon policy that most of us enjoyed for some time

As for the recent re-advertising the email for the main man....(IMHO ) WHY WHY WHY....that is why the helpful customer services department is there........bypass it, and you flag up stuff that is a "benefit".....certainly not a "right", and the policy gets reviewed!

Many members on here, blamed a higher profile national TV pundit for the coupon policy demise, but if they look a little bit closer to heart and the profile THEY gave it, through this medium, and the thousands of "helpful" or "clarification" emails to CS, or worse to Sir Terry, they may realise that every "benefit" that doesn't make extra pennies for the national corporation , gets highlighted and.....STOPPED

PLEASE PLEASE PLEASE...on one of the most read threads on MSE, get back to posting printable coupons...and leave the policy stuff to threads that will disappear in a few days.

EDIT....this was written and sent, before refreshing the page to see that couponmad had (many hours previously) more eloquently, pointed out that there is (my interpretation...apologies, CM if incorrect) little point in fighting policy that is now more and more down to the manager's discretion;)

BLUEWKD

veggiecar wrote: »

It might not take a rocket scientist to work it out but :.....

If tesco take a farmfood coupon they CANNOT get their money back

If tesco take a waitrose coupon they CANNOT get their money back

If tesco take a sainsbury's coupon they CANNOT get their money back
etc etc etc


The policy was set up to get the occasional individual customer not to defect to a competitor, by accepting a competitor conditional spend, enjoy it and stay there.

If folk see this on a national forum, and all expect it as a right, not an occasional privilege, then, funnily, enough, it will not be available to anyone in a few weeks, similar to the coupon policy that most of us enjoyed for some time

As for the recent re-advertising the email for the main man....(IMHO ) WHY WHY WHY....that is why the helpful customer services department is there........bypass it, and you flag up stuff that is a "benefit".....certainly not a "right", and the policy gets reviewed!

Many members on here, blamed a higher profile national TV pundit for the coupon policy demise, but if they look a little bit closer to heart and the profile THEY gave it, through this medium, and the thousands of "helpful" or "clarification" emails to CS, or worse to Sir Terry, they may realise that every "benefit" that doesn't make extra pennies for the national corporation , gets highlighted and.....STOPPED

PLEASE PLEASE PLEASE...on one of the most read threads on MSE, get back to posting printable coupons...and leave the policy stuff to threads that will disappear in a few days.

I only go to Tesco because of the cond spend coupons. If they didn't take them then I wouldn't shop there because I think their prices are not cheap, in fact they seem to be always putting up their prices. I think Tesco realise that people like me spend more because of the cond spend, i.e. might have spent £40 but spend the extra tenner to get the £5 off, so they are benefiting from it.
I only found out about the cond spend coupons from this thread, so I am grateful for people mentioning it on here and cannot understand your what I personally see as "selfish attitude" by trying to stop other people knowing about it.
I don't think we will ever really know the "real" reason for Tesco stopping the coupon policy, but I know that they made thousands out of me by accepting them which they don't get now, so it was in their interest to take them and they made a lot of money because of it.
I like the policy stuff on this thread as this is the main one I read every day, so please do not stop posting policy info on here.
But by all means, keep posting all your coupon finds on here VC:p

veggiecar

BLUEWKD wrote: »

I only go to Tesco because of the cond spend coupons. If they didn't take them then I wouldn't shop there because I think their prices are not cheap, in fact they seem to be always putting up their prices. I think Tesco realise that people like me spend more because of the cond spend, i.e. might have spent £40 but spend the extra tenner to get the £5 off, so they are benefiting from it.
I only found out about the cond spend coupons from this thread, so I am grateful for people mentioning it on here and cannot understand your what I personally see as "selfish attitude" by trying to stop other people knowing about it.
I don't think we will ever really know the "real" reason for Tesco stopping the coupon policy, but I know that they made thousands out of me by accepting them which they don't get now, so it was in their interest to take them and they made a lot of money because of it.

Absolutely right...I probably am being selfish, looking out for myself, my family and all the other REGULARS on here that will get affected by the the policy demise when it will inevitable happen, if as a forum we encourage every Tom , !!!!!! and Harry to challenge the management of their local supermarket, rather than enjoy the benefit, if they can.

BLUEWKD

Tesco have got the Whiskas adult on a permanent price of £2.50


£2.50
(20.8p / 100g)
Whiskas Market Produce in Jelly (12x100g)
For some reason Tesco have got a block on the whiskas coupons though and they won't scan