We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Lx Direct
Options
Alison_B
Posts: 2,124 Forumite
I placed my first order with LX Direct a couple of weeks ago. I wanted a fridge/freezer that was £399.99 and on the internet I found a site that had discount codes and there was one for 15% off your first order. I phoned up and placed my order and gave the code and the operator said she would apply it. I have just received my first statement today and they have charged me full price plus delivery - even though I have to wait 6 weeks for it to be delivered and they have given me £15 credited to my account to spend in future.
Not happy about this at all. I have phoned and the lad I spoke to said he would sort it out but wouldn't do it whilst I was on the phone. Probably just brushing me off.
Not happy about this at all. I have phoned and the lad I spoke to said he would sort it out but wouldn't do it whilst I was on the phone. Probably just brushing me off.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 350.8K Banking & Borrowing
- 253K Reduce Debt & Boost Income
- 453.5K Spending & Discounts
- 243.8K Work, Benefits & Business
- 598.6K Mortgages, Homes & Bills
- 176.8K Life & Family
- 257K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards