Keyboard letters coming off

renegade

Hi
Had my PC for 18 months , the keyboard letters are coming off, contacted John Lewis where I bought it from, they said they have to send it back to Acer for repair which could take 2 weeks!
Do you think this is my only option, because I would go mad having no PC for a day let alone 2 weeks?
The warranty with both companies is 2 years.

Reggie_Rebel

Here's another option

http://www.argos.co.uk/static/Product/partNumber/6751346/c_1/1%7Ccategory_root%7COffice%2C+PCs+and+phones%7C14418968/c_2/3%7C15701344%7CPC+and+laptop+accessories%7C14419129/c_3/4%7Ccat_14419129%7CPC+keyboards+and+tablets%7C14419132.htm

jacktyler

when you say "pc" are you talking about a laptop or a desktop? surely, if it's a desktop, they'd just send a replacement keyboard out?

as reggie rebel says, you can buy a cheapo keyboard, but make sure it fits your pc (i.e. does it need a PS2 port or USB)

Darksun

Do you mean the keys themselves are coming off, or just the labels are rubbing off. If it's the latter, see it as a way to improve your touch typing skills

rsykes2000

I assume it is a laptop ? You need to keep your hands clean when using them, grease dissolves the print on keys.

neilmcl

I think we'll assume it's a laptop and in any case JL are entitled to offer you a repair at this stage, regardless of any warranty, as long as it doesn't cause a significant inconveniance to you. You may think you might not be able to live without it for a day but I'd imagine most courts would find a 2-3 weeks reasonable for repair turnaround.

renegade

Reggie_Rebel wrote: »

Here's another option

http://www.argos.co.uk/static/Product/partNumber/6751346/c_1/1%7Ccategory_root%7COffice%2C+PCs+and+phones%7C14418968/c_2/3%7C15701344%7CPC+and+laptop+accessories%7C14419129/c_3/4%7Ccat_14419129%7CPC+keyboards+and+tablets%7C14419132.htm

Thank You, you've saved me a lot of hassle, I don't mind paying a new one especially at that cheapo price !:T

renegade

neilmcl wrote: »

i think we'll assume it's a laptop and in any case jl are entitled to offer you a repair at this stage, regardless of any warranty, as long as it doesn't cause a significant inconveniance to you. You may think you might not be able to live without it for a day but i'd imagine most courts would find a 2-3 weeks reasonable for repair turnaround.

jumping the gun a bit , nobody said anything about taking legal action.

vyle

So... was it the letters rubbing off, the keys falling off, a separate keyboard or part of a laptop?

The_Hallowed_Way

Learn to touch type.

BITD, amongst certain Linuxy types, you were considered to be a bit of a gaylord if any symbols were visible on your keyboard and they would spray paint over them.

solodanceparty

You aren't the only one with computer issues. Wait your turn. In the meantime, read a book or something.