We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Amazon refund -credit card detail

sdd7677
sdd7677 Posts: 128 Forumite
Just sold an item on amazon and buyer didn't received the item. So I thought to refund buyer as he is accusing for not sending an item even after showing him POP. I am just wondering will buyer come to know my credit card detail and any particulars ?? just thinking from the security point of view.

Comments

  • soolin
    soolin Posts: 74,486 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    sdd7677 wrote: »
    Just sold an item on amazon and buyer didn't received the item. So I thought to refund buyer as he is accusing for not sending an item even after showing him POP. I am just wondering will buyer come to know my credit card detail and any particulars like name etc. ?? just thinking from the security point of view.

    Not at all, you do need to do it through Amazon though and they just take the money from your account and refund the buyer back to his card. I hope you've given it enough time though, on Amazon you can usually get around a three week period before you are forced to refund and if it is still within that time period I'd risk a neg by making him wait a bit longer if he is not being polite about it.

    I can't see why you wanted to show him the POP though as that is nothing at all to do with him.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • sdd7677
    sdd7677 Posts: 128 Forumite
    [QUOTE
    I can't see why you wanted to show him the POP though as that is nothing at all to do with him.[/QUOTE]

    Buyer accusing for not sending item in the first place nor second time. The way buyer asked for whereabout of item and within 2 minutes ( i got email with these time difference) opened A-Z gurantee claim. Trying a luck as can smell bit fishy...:mad:
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.4K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.4K Work, Benefits & Business
  • 601.2K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.