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New DWP guidelines

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  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 18 March 2010 at 2:48PM
    I just get "Out of Office" back from both sendees now - typical !!!
    I bet that they have "blocked me" ?
    I feel another letter to my MP coming on ....
    Incidentally - why does DWP appear to have a security issue with emails ?
    They have just spent £1.26 billion upgrading it
    Could this be a "person issue" rather than an "IT issue" ?
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    They have one last chance
    I emailed them

    I have done some investigations into DWP IT Security policies and have come up with the attached (from the web) - perhaps this has been updated - could you please give me the link to the newer version (no security issue in doing that ?)

    No mention is made of any blanket ban on external internet emails - except for restricted (must be encrypted) and (obviously) confidential (not to be used) - I can understand the reasons for this - but my questions are simply "personal" ie) No official security marking - so I am asking again for this policy to be followed and allow me to receive responses by email DWP - specifically (but not exclusively) my DEA - who was not able to warn me about this change in policy, merely stopped responding a couple of weeks ago.
    My main questions that I am after responses to are simple job/benefit related ones (ie No security marking)
    If "hotmail" is the issue - please feel free to respond on my main email account - ******[EMAIL="******@*******.co.uk"]@*******.co.uk[/EMAIL] - after (of course) following the guidelines and sending a "test message" first - to verify that I am who I say I am........
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