Tesco and Maestro card frustration!!!!!!

Bosie

I've been putting orders through with Tesco groceries for ages, I use a Yorkshire Bank Maestro card. It no longer has an issue number, but to get it through I used to put '99' in the issue number box.
This has worked for quite a while, but tonight noticed the website has a new look?

So did the order and went through to pay, but it wouldn't accept the issue number? So even left the number out, still no joy.
So phoned their technical help and still unable to put the order through, so in the end I had to use the my credit card!!!!!!
How come such a large company can't accept orders if you have no issue number, had no problem with loads of sites for payment.

If they don't update I'm not ordering again, I don't want to use my credit card for food orders.

MrTomato

Have you tried 00, 01 or just 1? Or if you know it is the 2nd or 3rd card or whatever that you've had, use that number.

stclair

Yeah just use 00 or 01 and it`ll work then.

Well it does for me anyway :cool:

Bosie

stclair wrote: »

Yeah just use 00 or 01 and it`ll work then.

Well it does for me anyway :cool:

I put them numbers in but still not accepted issue number:o
Have you used them since the sites new look? I used it last Monday night (8th) no probs,very odd.

DCFC79

Ive never had any issues ith using a maestro card on the net, when asked for an issue number i left it blank and the order still went through, dont have 1 now as rbs have given me a visa debit

stclair

I dont know then very odd tescos just dont want customers lol

They wont accept visa electron cards now they wont accept cards without issue numbers what ever next lol

miss_missy

hi
im like DCFC when i had my maestro with natwest i always left the issue number blank and never had a problem on any sites including tesco

Bosie

Thats what I mean up to last week my no issue Maestro went through ok, it's since the update of their website.
Even the technical fella said there could be hitches:eek:

DCFC79

Doesnt the site have a list of logos of various cards that they accept, if maestro is on the list then maybe somthing is wrong with at tescos end

Bosie

DCFC79 wrote: »

Doesnt the site have a list of logos of various cards that they accept, if maestro is on the list then maybe somthing is wrong with at tescos end

I've used my maestro with Tesco for over 4 years and it's on their list, it has to be their fault. Don't think many banks issue Maestro anymore, oh well always Sainsbury's................

Bosie

stclair wrote: »

I dont know then very odd tescos just dont want customers lol

They wont accept visa electron cards now they wont accept cards without issue numbers what ever next lol

LOL stclair:o