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Looking at staffing-yikes!

24

Comments

  • emsywoo123
    emsywoo123 Posts: 5,440 Forumite
    Premier wrote: »

    Or if that doesn't work, there is always a way for uncontrolled staff to fleece you. If you don't control them, they'll get the £100 pencil cost from you and tell you it's being sold for £101 (times are hard out there and they'll accept the 30p commission) What you don't realise is that the order is coming in via a third party which they own - they actually told the customer it'll cost £200 leaving them with £99 profit from their intermediary company and 30p commission from you. Meanwhile you earn a measly 70p.

    .

    Ha you keep adding after I have replied :rotfl:
    If they were able to place an order via a 3rd party company with my supplier why would they bother telling me anything? They would just be competition and keep it all themselves!!
  • emsywoo123
    emsywoo123 Posts: 5,440 Forumite
    Premier wrote: »
    If they are working from their own property, how will you be able to control whether calls are incoming or outgoing?

    If they are promoting your competitor over you, you will be happy with that?
    a) Niiiiiiiiiiiice. I have no answer. Mmmm. Let me think........
    b) It would make no difference as I would not be paying them.........I cannot stop people working for who they want to! :D
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    emsywoo123 wrote: »
    Ha you keep adding after I have replied :rotfl:
    If they were able to place an order via a 3rd party company with my supplier why would they bother telling me anything? They would just be competition and keep it all themselves!!
    I was presuming you were the only available supplier to them at that time. or at least the cheapest. If you are not the cheapest supplier, they will place the order elsewhere.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • emsywoo123
    emsywoo123 Posts: 5,440 Forumite
    Premier wrote: »
    I was presuming you were the only available supplier to them at that time. or at least the cheapest. If you are not the cheapest supplier, they will place the order elsewhere.

    Oh I think I am getting it now.......Jeez I am not so speedy Is this a good idea for me to be in business at all?! :rotfl:
    But in my defence........I will be raising invoices for all orders placed. If customer A got an invoice for £101 from me, would they not be a bit suspicious is they later got an Invoice for £200 for the same goods?
    I am still planning to be very hands on, despite geographical location.
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    emsywoo123 wrote: »
    ...b) It would make no difference as I would not be paying them.........I cannot stop people working for who they want to! :D

    You may want to reconsider if you need sales staff then if you don't care whether or not they brimng in any work (but will pay them if they do happen to give you some)

    If the staff work for you, you can certainly prevent them jeopardising your business (e.g. giving work to your competitors), especially during the times they should be working for you.

    Of course if you just want to be a wholesaler to their business, then they should be able to buy from & sell to who they want ... and you already know a wholesaler cheaper than you, and as they seem to be known as Europe's cheapest, I'm sure any new supplier will soon discover them too. Even if that means waiting 3 months, the time will come when they will be able to buy from them.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    emsywoo123 wrote: »
    ...I will be raising invoices for all orders placed. If customer A got an invoice for £101 from me, would they not be a bit suspicious is they later got an Invoice for £200 for the same goods?
    I am still planning to be very hands on, despite geographical location.


    Company A will be the intermediary under the control of the sales staff. You will never know the identity of the actual end customer who pays £200 as they will order from and receive an invoice raised by company A
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • emsywoo123
    emsywoo123 Posts: 5,440 Forumite
    Premier wrote: »
    You may want to reconsider if you need sales staff then if you don't care whether or not they brimng in any work (but will pay them if they do happen to give you some)

    If the staff work for you, you can certainly prevent them jeopardising your business (e.g. giving work to your competitors), especially during the times they should be working for you.

    Of course if you just want to be a wholesaler to their business, then they should be able to buy from & sell to who they want ... and you already know a wholesaler cheaper than you, and as they seem to be known as Europe's cheapest, I'm sure any new supplier will soon discover them too. Even if that means waiting 3 months, the time will come when they will be able to buy from them.

    Do not misunderstand me, of course I want them to bring work in, but i they promote another company then that is their lsos as I woudl not be paying them.
    I would look at performance related bonuses to keep them focussed :D
    Stop with this wholesaler talk :D I may be phrasing incorrectly, but you understnad that this is not what I want.
  • emsywoo123
    emsywoo123 Posts: 5,440 Forumite
    Premier wrote: »
    Company A will be the intermediary under the control of the sales staff. You will never know the identity of the actual end customer who pays £200 as they will order from and receive an invoice raised by company A

    And I will never speak to company A? Or send their goods directly there? Or credit/history check them?
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    edited 15 March 2010 at 3:59PM
    emsywoo123 wrote: »
    And I will never speak to company A? Or send their goods directly there? Or credit/history check them?

    You will have contact to company A - they will send you the order for £101. You will as a good business person supply company A with the goods ordered.

    Company A may already have a reasonable credit history, or if not then cash with order will avoid any reason to credit check the customer. Once they've placed a few orders and you've a good transaction history, they may approach you with regards a credit account ... or they might not. However with a booming business and a 99% profit mark up, I'm sure you would approve them, especially if they account for say 50% of your t/o.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
  • emsywoo123
    emsywoo123 Posts: 5,440 Forumite
    Premier wrote: »
    You will have contact to company A - they will send you the order for £101. You will as a good business person supply company A with the goods ordered.

    Company A may already have a reasonable credit history, or if not then cash with order will avoid any reason to credit check the customer. Once they've placed a few orders and you've a good transaction history, they may approach you with regards a credit account ... or they might not. However with a booming business and a 99% profit mark up, I'm sure you would approve them.

    I'm sure I am being thick but I really do not understand what you mean....
    I only accept companies with good previous credit history, as no order is cash upfront.
    The telesales staff would have guidelines on minimum profit margins.
    Do you have any better ideas?
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