Home Bargains ID acceptance

Legacy_user

Found myself in Prestatyn at the weekend for a festival and popped into the local Home Bargains to purchase some cheap alcohol. I was asked for ID,which doesn't bother me, i'm 23 but look younger. I gave her my provisional licence, to which she responded that the only ID they accept is passports (why not ask for my passport instead of "id"?). I can't afford to go abroad, and also don't know anyone who can countersign so can't get a passport and i doubt i'm the only one with that problem. She asked for something else to confirm who i am, all i had to hand was my maestro card and expired uni card, which thankfully she accepted.

Is this Home Bargains policy nationwide? I have never had a problem with branches in england (and i used to work in one!), and i'm wondering if its just exclusive to wales? Just thought people should be warned so they don't get caught out.

faded_flowers

ARGH! I emailed their complaints department about this when I was refused in my local store. They replied to say that their policy is to accept any official photo ID and that my store was wrong to refuse the sale - email and complain, or they will never know where to re-train.

McKneff

How absolutely stupid to ask for a passport iD.

who on earth carries their passports whilst out shopping.

System

faded_flowers wrote: »

ARGH! I emailed their complaints department about this when I was refused in my local store. They replied to say that their policy is to accept any official photo ID and that my store was wrong to refuse the sale - email and complain, or they will never know where to re-train.

I have done.

I added that AFAIK when i worked there back in 2002 it(DL) was accepted as ID.

rsykes2000

Does a provisional licence have your photo on nowadays ? Just a general query, I've not seen one for many many years. Obviously if it doesn't, then they can't accept it as photo id, unlike a full licence.

reehsetin

rsykes2000 wrote: »

Does a provisional licence have your photo on nowadays ? Just a general query, I've not seen one for many many years. Obviously if it doesn't, then they can't accept it as photo id, unlike a full licence.

yes it does have a photo

System

Yes it has my picture and my DOB.

gemstars

Mine accepts my driving licence at least once a month.

System

Belated update:

Got a phone call from the area manager who apologised and informed me my ID should have been accepted, said he'd have a word with the store manager and staff regarding ID.