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Virgin-Media Charge almost DOUBLE the rate for non-geographical numbers!!!!!!!!!!!!!!

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  • Swipe
    Swipe Posts: 5,714 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    The problem is since BT have been doing the free 0845 and 0870 deals now more and more companies are changing to 0844 and 0871 numbers
  • Scrudge
    Scrudge Posts: 45 Forumite
    mrtom21 wrote: »
    I didn't think people still used Virgin Media for their phonlines their call charges are pretty much the highest on the market. I would stick with them for internet but not phone.

    But this is a latest change due to the greedy Virgin Man. It's not like NTL's charges were the highest. In fact NTL was quite competitive.

    The latest paper Bill I have is Apr 08.

    The most frequent number I used in that month is 08444392323 which is supposed to be 3p per minute. Have a 180minues phone call on the bill price ex VAT 4.65. If we add VAT that was then 17.5% get 5.46. So the call was correctly charged at 3p per minute and connection charge must have been 6p.

    Through conversations with VM Customer Service I understand that price increases were made about a year ago. So in my case in just one go they increased charges - without giving adequate warning to me.
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