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Advice Needed
jellyfish_2
Posts: 23 Forumite
Hi. I was hoping someone can answer my query on an Ebay/Paypal transaction.
I recently purchasd an item on Ebay for around 70 pounds (item for sale in the US), and paid immediately with PayPal which is linked to my credit card. About 2 hrs later I received an email from Ebay indicating that they had suspended the Ebay account of the seller pending a fraud investigation. This was a few days ago. They stated that the auction I won was declared null and void (in fact all the sellers auctions were cancelled.)
I have contacted the seller to no avail and suspect they will not send the item. What should I do? I could raise a dispute with PayPal, or I could try and claim the money back from my CC company?
Thanks in advance for your help.
I recently purchasd an item on Ebay for around 70 pounds (item for sale in the US), and paid immediately with PayPal which is linked to my credit card. About 2 hrs later I received an email from Ebay indicating that they had suspended the Ebay account of the seller pending a fraud investigation. This was a few days ago. They stated that the auction I won was declared null and void (in fact all the sellers auctions were cancelled.)
I have contacted the seller to no avail and suspect they will not send the item. What should I do? I could raise a dispute with PayPal, or I could try and claim the money back from my CC company?
Thanks in advance for your help.
0
Comments
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I suggest you do a chargeback via paypal. let us know if you need help doing this
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stavros, thanks for the quick reply. How do I perform a chargeback vi aPaypal - can you explain the steps? Thanks.0
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