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talk talk

hi money savers i wonder if any body can help me i am with talk talk i have recieved my phone bill today and my son as made 31 pounds worth of calls to mobiles in the last month (he will be paying for it) what i want to know can i get calls to mobiles blocked? i have been trying for the past 4 hours to get through to customer services but all i keep getting all our agents are busy right now please call back later what a crap service if they wont block it i will change providers any ideas please thanks:confused:

Comments

  • Yes you can block mobiles with Talk Talk.

    I changed over from Sky Talk after DD left me with £ 237.00 phone bill !!!
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  • Sorry, Forgot to say .....

    Talk Talk was the only provider I could find that would ban Mobile calls only.

    Cant help with another telephone no though ... you could try emailing them from their web page and awaiting call back.

    Good luck xxxx
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  • ministox5
    ministox5 Posts: 94 Forumite
    thanks last time i emailed them they took 10 days to reply
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    ministox5 wrote:
    hi money savers i wonder if any body can help me i am with talk talk i have recieved my phone bill today and my son as made 31 pounds worth of calls to mobiles in the last month (he will be paying for it) what i want to know can i get calls to mobiles blocked? i have been trying for the past 4 hours to get through to customer services but all i keep getting all our agents are busy right now please call back later what a crap service if they wont block it i will change providers any ideas please thanks:confused:
    Surely it'd help cement the family unit (oh, I love these buzz-phrases) if you set up a www.18185.co.uk account and let him continue making those calls* using the 18185 prefix for 4p connection and 5p/minute weekdays (2p/minute at weekends). Even if you've transferred your line rental to TT, I think (at the moment) they are still allowing most people access to prefix-dial providers.

    * You can still get him to pay, of course, but you/he would have instant access to how much he's spent via their online itemised call log.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
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