Is Citibank Online Banking down?

Saving

Or is it just me?

We are sorry.

We're currently unable to process your request. This could be a temporary fault so please try again later.

However if you continue having problems please phone Citiphone Banking on 0800 00 85 00 for further assistance, or if calling from outside the UK dial +44 20 7500 3847.

Cheers

vicnat

Hi,

I recently had this problem and rang the Citibank helpline. unfortunately they told me that my account had been closed and my funds sent to an account in my name, which I am not the holder of!! they told me the account name, sortcode and account number so I am going to contact them to see what they can do.

I would ring them ASAP!! I hope you haven't got that same problem!!

Mikeyorks

12 months after the original post ..... I'd doubt there's a link?

Stompa

vicnat wrote: »

I recently had this problem and rang the Citibank helpline. unfortunately they told me that my account had been closed and my funds sent to an account in my name, which I am not the holder of!! they told me the account name, sortcode and account number so I am going to contact them to see what they can do.

They haven't issued you with a new Citicard by any chance? That does seem to cause things to 'break'.

vicnat

oops didn't notice the date that the first post was made!
but I just assumed that it was a technical fault that would be sorted in a few days but when it didn't change I decided to call them. It might not be the same problem, I just found this post before I rang them and it obviously didn't help since there wasn't a reply!

vicnat

yeah i do have a card but i can't use it for transactions. that's not the problem