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tesco dont want my custom
emweaver
Posts: 8,419 Forumite
Ive been trying to order from tesco direct this week. My first order was cancelled due to failed security checks so I replaced the order on a different card and it happened again
I then tried to order from tesco clothing, it happened again twice so thought I would use dh name and again its cancelled.
They wont tell me why they cancel it other than Ive failed security checks so 1 of my details must be wrong or the banks declined it. My details are correct and Ive rang all 4 card companies and neither have declined the transaction
Has anyone else had similar problems?
I then tried to order from tesco clothing, it happened again twice so thought I would use dh name and again its cancelled.
They wont tell me why they cancel it other than Ive failed security checks so 1 of my details must be wrong or the banks declined it. My details are correct and Ive rang all 4 card companies and neither have declined the transaction
Has anyone else had similar problems?
Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
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Comments
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Have you moved recently?0
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No ive lived here for about 4 years and had a tesco direct order only 3 weeks ago. Altho I remember they done this to me about 2 years ago for a few monthsWins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.0
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Its nothing to do with your card,it's Tesco's crappy system.Ive been trying to order from tesco direct this week. My first order was cancelled due to failed security checks so I replaced the order on a different card and it happened again
I then tried to order from tesco clothing, it happened again twice so thought I would use dh name and again its cancelled.
They wont tell me why they cancel it other than Ive failed security checks so 1 of my details must be wrong or the banks declined it. My details are correct and Ive rang all 4 card companies and neither have declined the transaction
Has anyone else had similar problems?
If you order from direct more than twice on the trot it seems to put a block on your address.Doesnt matter what card you use.If you ring them they blame you or the bank.Leave it about 20 days then magically you can order again.
Used to happen all the time but thought they had sorted it.0 -
thats it ty i remember some1 said the same to me last time it happened. strange system turining away business like thatWins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.0
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