Complaint to Bourne Leisure

Hi

I want to make a complaint to Bourne Leisure, specifically to someone at the top not just customer services. Can anyone tell me how I can get a name. I have tried google but can't find a name to use only adverts for holidays. Any advice greatly appreciated

Thanks
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Comments

  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Companies house website,you can pay a small fee for names.Otherwise just ring Bourne leisure, ask for the name of the director.
  • hjb123
    hjb123 Posts: 32,002 Forumite
    Bourne Leisure Ltd
    The Call Centre
    Upper Bognor Road
    Bognor Regis
    West Sussex
    PO21 1JJ
    England

    Found this on a website - theres probably a telephone number aswell somewhere
    Weight Loss - 102lb
  • deanos
    deanos Posts: 11,239 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    Have you had a problem at Butlins or Haven ?
  • jos22
    jos22 Posts: 249 Forumite
    Bourne Leisure Ltd
    1 Park Lane
    Hemel Hempsted
    Herts
    HP2 4YL

    I believe a Mr Harris is the Chairman/Chief Exec. He certainly owned a large part of it years ago.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Similar question asked a few months ago on this board. A 'chat forum search' for 'Bourne Leisure' reveals 4 seperate threads on the subject.

    My advice then, as now, was/is to search https://www.google.co.uk for 'Bourne Leisure Director', and several directors names will be returned.
  • swood75729
    swood75729 Posts: 305 Forumite
    Many thanks for all of your help.

    Much appreciated
  • kjmtidea
    kjmtidea Posts: 1,372 Forumite
    Mark Harper is the Operations Director for Bourne Leisure, Chris Baron is the resort director of Butlins Skegness and John Dunford is the director of Bourne Leisure. hope this helps.
    Slimming World - 3 stone 8 1/2lbs in 7 months and now at target :j
  • gordikin
    gordikin Posts: 4,422 Forumite
    4 year old thread!
  • Proc
    Proc Posts: 860 Forumite
    FWIW your complaint will be intercepted by his secretary and it will be put down the normal customer service channel. You may as well just send it straight to them because I doubt you're any more important than the other people writing letters.
  • patriceb
    patriceb Posts: 8 Forumite
    swood75729 wrote: »
    Hi

    I want to make a complaint to Bourne Leisure, specifically to someone at the top not just customer services. Can anyone tell me how I can get a name. I have tried google but can't find a name to use only adverts for holidays. Any advice greatly appreciated

    Thanks

    I have been trying to get 2 gas bottle deposits back from bourne leisure over 3 yrs now!!! I have tried through Naco and they haven't been any help, I wrote to Bourne Leisure directly and they didn't have the curtesy to reply to my letter I'm an O.A.P. and can't afford to write off £80 x 2 so £160 is a lot of money to me, can anyone advise or suggest any other form of getting my money back?????
    Thanks.
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