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2 offers @Woburn Safari Park - £1 entry on 20 May/Free entry if you are 40 this year

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Comments

  • adoreholidays
    adoreholidays Posts: 4,604 Forumite
    Part of the Furniture 1,000 Posts
    Yes Yes Yes got 6 printed a receipt and code but no email but I suppose they are very busy. I am so glad wanted these for my son who has aspergers and in a small unit at school of 4 children and 3 adults and he is about to move on in July so thought these wld be a good leaving present for the group from him, now they will just have to decide which adult gets to stay behind, didn't want to risk trying for 7 in case they cancelled the order.
  • roey
    roey Posts: 142 Forumite
    Have just gone back onto the website and it shows my order that I have just made, how many tickets and my order number. Maybe you could try seeing if your order is showing there? HTH

    My best win so far : trip to lapand:j:j:j
  • neutron
    neutron Posts: 109 Forumite
    I tried re-ordering and virtually repeated my previous experience - required 4 tickets but ordering system changed it to 6, then to 3 and finally on the payment page it was 5. It accepted payment and produced a receipt - again with somebody else's name and address on it. If you leave it to me it looks as though I'll be paying for all your tickets!!
    Just checked with CC company again and they confirm that payment has been taken for both orders, but no email confirmation from Woburn yet. Hopefully I'll eventually get through to them by telephone and sort it out.
  • marie-moo-moo
    marie-moo-moo Posts: 163 Forumite
    i tried to order 6 tickets and the same happened it changed the ammount of tickets...and every time i tried to order it said error try again...i just checked my emails and iv got 5 lots of confirmation 6,5,2,3 and 0 tickets i dont know whats going on,i mean i dont mind i'v got people to give them to i just hope i dont lose all of them:(
  • Icegirl03
    Icegirl03 Posts: 11 Forumite
    I just tried to book again but its saying I already booked so guess I have them.
  • sm00chie
    sm00chie Posts: 324 Forumite
    i've just ordered 4 tickets fine, only problem is the page that pops up with ref code states that it'll debit £4.0000 from my account! :eek:
    time for a phone call me thinks
  • Icegirl03
    Icegirl03 Posts: 11 Forumite
    Anybody else get a receipt in somebody else's name? I did!
  • I did get reciept in someothers name and because of it I thought I havent got charged and booked again and it again I got something in others name :(

    but no confirmation email till now.. I'm going to try to give a call to them.
  • neutron
    neutron Posts: 109 Forumite
    edited 6 May 2010 at 1:20PM
    If it's of help to anyone, I've been advised by a Woburn official to email their marketing department with details of receipt(s) issued online, actual requirement, name/address/tel etc and whether CC has been charged. They undertake to honour the required number of tickets (6 max). It was suggested that the email should also seek assurance about the security of personal details.

    [EMAIL="marketing@woburn.com"]marketing@woburn.co.uk[/EMAIL]
  • Icegirl03
    Icegirl03 Posts: 11 Forumite
    I received a reply to my email saying the same.
This discussion has been closed.
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