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Debt Collectors

Are debt collectors allowed to keep your debt card/credit information on file to take monthly payments, as i got told there not allowed.

Comments

  • exel1966
    exel1966 Posts: 5,099 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Yes they can keep your details, but they can only take a monthly payment if you set up a DD or recurring payment by giving them the 16 digit card number rather than the account number.
  • seeya23
    seeya23 Posts: 2,330 Forumite
    i had read the card number out evey time call them up to make a payment
  • onlypaddy
    onlypaddy Posts: 991 Forumite
    Debt-free and Proud!
    seeya23 wrote: »
    i had read the card number out evey time call them up to make a payment

    bet you a tenner they've set up a recurring payment
    Debts at LBM (May '08) £5760 - Lloyds CC £4260, Lloyds OD £1500;
    Debts as of May 28th 2011:
    Santander CC: £0.00
    Lloyds OD : £0.00
    DFW Nerd #1247 - Proudly dealt with my Debts :D Olympic 2012 Challenge #12
  • JohalaReewi
    JohalaReewi Posts: 2,614 Forumite
    exel1966 wrote: »
    Yes they can keep your details, but they can only take a monthly payment if you set up a DD or recurring payment by giving them the 16 digit card number rather than the account number.

    Technically, a direct debit cannot be setup on a debit or credit card. Direct Debits can only be setup on certain bank accounts. Consequently the Direct Debit Guarantee does not apply to recurring payments set up on debit or credit cards.
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