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Dell- cracking customer service

Darth_chaffinch
Posts: 162 Forumite
Bought a desktop PC ~3 yrs ago from Dell (excellent service then) with a 1 yr warranty. Now I need to re-install the XP OS but have lost the CD; emailed them with case no. etc and as a 1-off act of kindness they're sending a replacement disc (2 yrs out of warranty!).
Thank you Dell, I'll be using you again!! :j
Thank you Dell, I'll be using you again!! :j
0
Comments
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I've found the same. My current Dell PC was in excess of 5 years old, but they still responded to a support request.0
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