Damaged Watch, Advice needed?

qwertyqwerty

Hi i recently handed in my watch, to have the catch replaced at a repair centre. This cost me £25 to do. The watch was functioning fine, just that the catch was damaged. it took two weeks for it to go to the workshop and to be returned to me. when i got it back , the catch was repaired, however the watch had stopped working. i tried resetting the time, but the hands would not move. i took the watch back, and was told, that the actual movement of the watch was not touched, just the catch repaired, so they would not take responability. I was told it would cost me a further £65 to have the watch repaired.

Do I have any rights to have my money returned or my watch repaired, or is there nothing i can do?. I am very disappointed that I handed in a fully working watch, only for it to be returned broken.

Thanks

Any help much appreciated.

maninthestreet

Just a flat battery, pehaps?

qwertyqwerty

No the watch ticks fine, you just can't reset the time. Moving the dial thing, the hands do not move. The battery is fine, dont think they would quote me £65 if it was just a flat battery :-)