We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Received SAR - no copy of loan held now
Troythecat
Posts: 517 Forumite
well I got the SAR back and Llodys TSB are saying my personal loan which was paid off April 1997 is too long ago for them to have a copy of the loan application.
I was hoping to attempot to claim back PPI as we were told by the manager at the time we could get a car loan from them "if we took the PPI". I remember it as clear as day! We were young and silly and didn't know any better.
Can anybody advise where to go from here, or is it a lost cause? SAR lists the fixed interest loan we took, and dates we paid it off etc.
They said in their letter my entitlement under the act is to personal data rather than photocopies of all documents.
I was hoping to attempot to claim back PPI as we were told by the manager at the time we could get a car loan from them "if we took the PPI". I remember it as clear as day! We were young and silly and didn't know any better.
Can anybody advise where to go from here, or is it a lost cause? SAR lists the fixed interest loan we took, and dates we paid it off etc.
They said in their letter my entitlement under the act is to personal data rather than photocopies of all documents.
Owned by a Great Dane :heartsmil
Ceud mìle taing
Ceud mìle taing
0
Comments
-
If you have the account numbers then you still try to reclaim if you know your reasons.0
-
They said in their letter my entitlement under the act is to personal data rather than photocopies of all documents.
photocopies aren't going to help you in any way.
It is not unreasonable for them to no longer hold information on a loan that was repaid in 1997. You can still complain but you would expect them to reject it as you have no proof and given the timescale that has gone by they will probably say its was too long ago.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
Hi thank you for your replies.
I am moving on to the next stage anyway and attempting to claim the charges.
Can anybody tell me the address for Lloyds TSB for stage 1 letters to go to please?
regards:)Owned by a Great Dane :heartsmil
Ceud mìle taing0 -
Troythecat wrote: »Hi thank you for your replies.
I am moving on to the next stage anyway and attempting to claim the charges.
Can anybody tell me the address for Lloyds TSB for stage 1 letters to go to please?
regards:)
Hi there
For the reclaiming of the insurance, address here:
Lloyds PPI
Customer Care
Lloyds TSB Insurance
Tredegar Park
Newport
South Wales
Good luck.The one and only "Dizzy Di"
0 -
thanks Di XOwned by a Great Dane :heartsmil
Ceud mìle taing0 -
Troythecat wrote: »thanks Di X
Your very welcome, please keep us posted of your progress, fingers crossed.;)XThe one and only "Dizzy Di"0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards