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EDF Energy Rip Off
I recently changed to EDF Energy only to find they are now carging me over double my last tariff.
I signed up on line but their excuse is that as i have an economy seven meter, i am not entitled to the on line tariff. They are now going to change the meter in around three weeks ( i had to organise that myself) and i will be on the more expensive tariff until then.
I complained stating that this was in fact unfair and that no other provider has charged me anything other than the standard domestic tariff regardless of what meter i had. They pretty much told me tough, i am supposed to be a meter expert to ensuer this did not happen and that they would stick by their decision and fight any complaint. I will be paying the more expensive tariff until the meter change.
I contacted Energywatch who are very very helpfull and will be complaining on my behalf. EDF energy stated that they will even fight Energywatch and will not be budging.
I will post the final outcome.
In the meantime i suggest everyone checks the meter they have before switching suppliers, in particular to EDF Energy and reads the small print!
I signed up on line but their excuse is that as i have an economy seven meter, i am not entitled to the on line tariff. They are now going to change the meter in around three weeks ( i had to organise that myself) and i will be on the more expensive tariff until then.
I complained stating that this was in fact unfair and that no other provider has charged me anything other than the standard domestic tariff regardless of what meter i had. They pretty much told me tough, i am supposed to be a meter expert to ensuer this did not happen and that they would stick by their decision and fight any complaint. I will be paying the more expensive tariff until the meter change.
I contacted Energywatch who are very very helpfull and will be complaining on my behalf. EDF energy stated that they will even fight Energywatch and will not be budging.
I will post the final outcome.
In the meantime i suggest everyone checks the meter they have before switching suppliers, in particular to EDF Energy and reads the small print!
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