Payment rejected by credit card

8SID

HI

I have been using my credit card a fair bit last 2 months due to home move this month. I max it and then repay within 7/10 days as my limit on the card is not a lot.

Today when I used my debit card to pay off the credit card on the credit card website it rejected the payment, message suggesting I do not use that debit card again as no authorisation will be given. Concerned I rang the debit card company who said they have not suspended my debit account and can infact see the attempted payment and they had actually authorised. So then rang the credit card compnay who refused to discuss with me today and told me to get in touch tomo!!!

Why would they reject payment? I then used another account and that payment was taken ok.

Anyone suggest reasons why?

cifpower

Maybe your CC will only allow you to make so many payments via a debit card per statement period?

8SID

Really?

Does that happen, or is that even possible?

Rubbish for me when they will not raise the limit, out of all my CC that is my lowest limit as well but the one i want to use for points system.

Suppose I could transfer money from one account into the other account that they do allow payment from, but just seems a little long winded, and for them not to discuss it today really annoys me!!

wayne99

can i ask was it vanquis ?, as when i tried to pay the wifes card the other day they said my debit card was rejected, ( no problem with the card and plenty of funds in the account) tried another card and they said they had a system error and the transaction may of been authorised, but they couldn't tell lol and to check back in 3 days

8SID

Hi

No, it was not Vanquish. However im pleased it hashappened to someone else.

Very annoying as im buying every electrical goods possible for new home and want points etc. Now im going to be hsppered by 2/3 days minimum. :-(

heloid

Find out if they accept faster payments and pay it via internet banking in the future.

8SID

it was internet banking!!!!!!!!

PNPSUKNET

citi used todo this only one per month

miss_missy

what cc is it???
maybe if you let us know we maybe able to help more
if it was tesco as you say your collecting points i believe they do FP but have to say ive never had probs making payments to them with my debit card

heloid

Are you using the numbers on the card and entering them in to the CC's website or are you in your Debit cards internet banking doing a transfer?

As far as I'm aware there is a limit on the first but not the latter with most places.