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Lost cash on theatre tickets?

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joe2cool
joe2cool Posts: 4,121 Forumite
Part of the Furniture 1,000 Posts Photogenic
After trying to book 2 tickets last night for 'Priscilla Queen Of The Desert' for the Mon 28th June 2010, my confirmation email showed 4 bookings (8 Tickets) all for 29th March at 7.30pm total £458, which wasn't what I had ordered. So wrong date & too many shows?
When paying I never saw a final review of what I ordered before I paid,
I did think was strange. This was for a birthday present & now my
life isn't worth living! Been unable to ring until 9am today but as the policy says no refunds! Is there any hope or anything to salvage? Sorry if in wrong forum.

Appreciate any advice

Thx
joe2cool

Comments

  • joe2cool
    joe2cool Posts: 4,121 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Rang this morning first thing & they said a full refund would be given
    joe2cool
  • lobster123
    lobster123 Posts: 170 Forumite
    joe2cool wrote: »
    Rang this morning first thing & they said a full refund would be given

    Hi, the same thing happened to me also the other day. Out of curiosity, what site did you purchase them from? I went through Theatremonkey and bought the tickets from Encore.

    I phoned also as I had only requested 2 tickets but was charged for 6. I had been attempting to get the "best" seats and hadn't realised that 6 tickets were in my basket. The final amount clearly stated £78 and not the £231 that came up AFTER I had put in my card details.

    Fingers crossed for the refund coming through pronto :)
  • joe2cool
    joe2cool Posts: 4,121 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    edited 8 March 2010 at 10:52AM
    Hi I actually did check my basket, the site was discount theatre & tickets also encore
    as you say fingers crossed! The cash still hasn't been taken out as yet even though they say it had? Let me know if the refund appears
    joe2cool
  • mrfreemoney
    mrfreemoney Posts: 33 Forumite
    who did you buy the tickets though Joe? That's pretty bad!
    I'm an addict to as many freebies as possible!
  • welshmoneylover
    welshmoneylover Posts: 3,324 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I'd have had a right hissy fit if that had been me!
    Be happy, it's the greatest wealth :)
  • joe2cool
    joe2cool Posts: 4,121 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    I did !!......................
    joe2cool
  • joe2cool
    joe2cool Posts: 4,121 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Hi Lobster just checked full refund back in................relief
    joe2cool
  • lobster123
    lobster123 Posts: 170 Forumite
    joe2cool wrote: »
    Hi Lobster just checked full refund back in................relief

    :) Got my refund too. Have to say they were very prompt in paying me back.
  • joe2cool
    joe2cool Posts: 4,121 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Same here, bit of a shock though at first, have a good nite
    joe2cool
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