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Natwest/Mint Credit Cards - getting offer letter sent today - what should I expect?

I managed (eventually) to track down 3 account numebrs for two Natwest Mastercards and one Mint Mastercard. Charges totalled £700. I was told I would be receiving a letter shortly outling their offer for refund. What should I be expecting approximately guys? Don't want to get my hopes up too much you see!

Comments

  • mcajshaw wrote: »
    I managed (eventually) to track down 3 account numebrs for two Natwest Mastercards and one Mint Mastercard. Charges totalled £700. I was told I would be receiving a letter shortly outling their offer for refund. What should I be expecting approximately guys? Don't want to get my hopes up too much you see!


    Initial offer likely to be old charges refunded back to £12 in all likelihood. Challenge this because the £12 is owed to you.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • mcajshaw
    mcajshaw Posts: 130 Forumite
    Hi I see that old charges were £12 and new ones £20. When they come to me with this offer, how do I challenge it please?

    Jon.
  • mcajshaw
    mcajshaw Posts: 130 Forumite
    and on what grounds so that I can get the full amount!
  • mcajshaw wrote: »
    and on what grounds so that I can get the full amount!

    Have you read the MSE guide to reclaiming credit card charges?

    That is covered.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
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