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Wireless help needed please.

RVK2
RVK2 Posts: 379 Forumite
Hi

I'm hoping someone can help me. I'm not at all technical so everything I write will be what my daughter is telling me.

We both have laptops with wireless connection. Hers is connected and mine won't.

I have an Acer Aspire 5735Z running Vista. There are no networks showing on my system. Wireless router and laptop have been turned on and off several times, the router is working as DD has a connection. It doesn't work on my user name or on the other username either.

The wireless switch isn't turned off?
Computer is not too far from router
Nothing to interfere with frequency nearby

Any suggestions please??
I feel like an arm's been cut off!:(

Many thanks
Tanya xx

Comments

  • DCFC79
    DCFC79 Posts: 40,649 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What OS is your daughters laptop on
  • RVK2
    RVK2 Posts: 379 Forumite
    DCFC79 wrote: »
    What OS is your daughters laptop on


    hers is Vista Premium, mine is Home Basic

    I have an ethernet cable plugged in, so that's working at least :j
  • debitcardmayhem
    debitcardmayhem Posts: 13,693 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Which wireless card have you there seem to be 5 on the asus support site here
    but they are all released 2008/12 . If it is the RAIlink one I know that RAI has its own configurator for the wireless card and it and windows wireless config get in each others way. Lets see which card you have first (contol panel/device manager/wirelss adapter) and what the driver is
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed 5.07 + Octopus Intelligent Flux leccy

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